They will argue with you but after all will send you everything correctly
They will argue with you but after all will send you everything correctly. The product is great. Customer service is not.
By MAX V.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
97 reviews
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Our motto of “Gear for Skiers by Skiers” is about as real as it gets. We’re not some city shop that’s nowhere near a mountain; we live and play in the heart of the Green Mountains in Stowe, Vermont. We have access to the best terrain and snow on the east coast, and we take full advantage of it. We actually get on the skis we sell to ensure that you find the proper setup for you. Based in Stowe, Vermont, SkiEssentials.com has come a long way over the years. Starting out 30 years ago as Bedside Tuners, a small tune shop in Stowe, the company grew to become what are now Pinnacle Ski and Sports and Inner Bootworks. The online business was a logical next step, and we made our first online sale in the basement office of our brick and mortar store in October of 2004, and we haven’t looked back since.
SkiEssentials (skiessentials.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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They will argue with you but after all will send you everything correctly. The product is great. Customer service is not.
By MAX V.