Long, stressful process with minimum communication
Very minimum communication to answer questions, long process (twice much of average), team work doesn’t get done as a team
By Miriam Hernandez G.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
215 reviews
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Sistar Mortgage’s philosophy rests directly with Minimizing Cost and Maximizing Investment – We help our customers organize themselves so that they get the optimal loan while creating a personal relationship that helps us better know their needs. We understand that your home is likely your biggest investment. Our specialized approach will help you to maximize the returns on your investment, all while minimizing the cost involved. We will help you through the whole process from beginning to end and provide you great customer service.
Sistar Mortgage (sistarmortgage.com) has 215 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Very minimum communication to answer questions, long process (twice much of average), team work doesn’t get done as a team
By Miriam Hernandez G.
I'm writing this review to see if anyone else faced the same situation. As soon as we submitted our application with Sistar , we started receiving thousands ( literally thousands) of phone calls from mortgage lenders all over. It appears our info was somehow sold over. On confronting the sistar mortgage , we were told that US Social Security administrator is doing that ( which i find hard to believe). It took a whole month for the calls to drop down and even after 3 months , i have been receiving a call or two from lenders. I would like to give them the benefit of doubt here but would like to know if anyone had the same experience. Other than this , the whole process was relatively smooth with them so i want to give them credit for that.
By TJ S.
They literally forgot my application for 3 months.
By Ravindra Naga Venkata K.