Customer Support
Need to follow up multiple times , several phone calls and multiple emails to get the loan processing to start, moving and to get updates.
By Damodhar M.
Response from Sistar Mortgage· Mar 10, 2022
As a result of your feedback, we are providing our employees with additional customer service training to prevent another experience like this from happening in the future. We would be happy to assign you a different Loan Officer and sincerely appreciate an opportunity to make this right.