Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,055 reviews
SiPhox HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.
SiPhox Health (siphoxhealth.com) has 1,055 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,055 approved reviews, newest moderated first
Una was very helpful and encouraging. She explained everything so well and I am very glad I called.
By Mariah J.
Response from SiPhox Health· May 12, 2026
Calling in makes such a difference, and Una is brilliant at those conversations. We'll let her know you said so.
Eni was really helpful. The process is seamless and straight forward. Thank you!
By Kelly G.
Response from SiPhox Health· May 11, 2026
Kelly, thank you. Eni does the kind of work that makes the whole thing feel easy, and we'll make sure she sees this.
Zana was very helpful and patient with me. She guided me well with the instructions and she did well in attempting to calm my nerves.
By VICKIE O.
Response from SiPhox Health· May 11, 2026
Vickie, this will make Zana's day — passing it on. The nerves are real on a first draw, and she's the right person to walk anyone through it. Thank you for sharing this.
The blood test is convenient and allows me to track progress with getting cholesterol under control. There are two reasons why I would not make it 5 star. - From time to time there is an excessive delay in processing the test. This is a problem that might be resolved. - I paid $39 for the SiPhox assessment. It told me nothing I couldn't generate by exporting my report and putting it into ChatGPT. In fact, ChatGPT did a better job of helping me prioritize what to address. I really don't think the $39 is worth it. It gives you the impression a doctor reviewed results, but AI is better.
By Aidan S.
Response from SiPhox Health· May 11, 2026
Hi Aidan! Thank you for taking the time to write this - we want to look into it properly. We've requested your account details through Trustpilot so we can review the processing delay on your panel and reach out to you directly. That shouldn't be a recurring experience. On the assessment: that's the part we most want to understand. If it isn't giving you real value beyond what's already in your report, we want to know why. We'll review it properly once we have the information needed.
Great job!!!
By Philip S.
She was very kind, understanding, and patient. It was easy to follow her.
By Ashley M.
Don't know if its good or not because the whole process has been so stressful and inconvenient. I guess its ironically good because now I'm ok with getting my blood drawn and bruising/puking rather than dealing with this company. And I really need to get my blood drawn. I was suspicious from beginning when my bank blocked the transaction and there was no customer support, just AI chat. When someone finally gets back to you they are super unhelpful. I honestly want a refund at this point. It was time sensitive when I took the test and they sent the wrong kit so I can't even register it and now have to wait forever to get this fixed. Their "customer service" started responding and than just ghosted me. They had a chance to fix it and relieve my concern but instead chose to ignore me and now lose a $1200 or more a year customer. Makes sense.
By Alison B.
Response from SiPhox Health· May 11, 2026
Hi Alison. Thank you for sharing this — and we're sorry for the experience you've had. This is not the standard we hold ourselves to. Your refund has been processed and your subscription is cancelled. Our Customer Support Manager is reaching out to you directly to follow up and investigate what went wrong on our side.
Very helpful and easy to understand!
By Krista D.
