Excellent customer service
Excellent customer service
By Douglas H.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
670 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Simply NUC takes the hassle and confusion out of mini PC systems and solutions. We provide expert advice, testing, service, warranty and support.
SimplyNUC, Inc. (simplynuc.com) has 670 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
670 approved reviews, newest moderated first
Excellent customer service
By Douglas H.
They went out of their way to meet my needs!
By Chris A.
Machine setup was easy. All items delivered as promised. Communication was quick and polite. Good company to buy from. I paid for two day delivery but did not know there would be a one to two week delay due to build-up. It would be good to know that as I would have not paid extra to get it here quickly. They should state it clearly the delivery time so you can make a better decision on paying extra for fast delivery. Would have been 5 star otherwise.
By Rick
They were very straight forward. Said it might take few weeks to get the PC out to me. But had it ready in a few days and overnighted it to me.
By Aaron Q.
Transparent with their timeline and expectation setting, Great job with the presale support and information sharing.
By Ersin E.
I have had a Simply NUC for several years. I am not a buyer or an IT professional. Nonetheless, I have always had a quick and concise response to the various questions I have had about systems and future purchases.
By Keith T.
First time buying a NUC and Nancy was super communicative and helped throughout the delivery process!
By Nick
I love the NUC product, and the team was very responsive to inquiries.
By Roger N.