The website did not work for me at all
The website did not work for me at all. I bought a NordVPN subscription on 1.5.2023. with supposedly 24% price reduction coming from SimplyBestCoupons, but the order wasn't registered at all. Then, of course, no payment. I filed manually an order inquiry on 5.5.2023., but received no reaction since then. Note that according to the website, the purchase is usually registered within one day of the transaction, hence an order inquiry after 4 days isn't untimely. During purchasing, I did turn off all advertisement blockers for both SimplyBestCoupons and the entire NordVPN domain. I personally found the information regarding the technical details of purchasing through the website insufficient, so here's the question. What are the exact circumstances under which the website should work? What target domains should adblockers be turned off for and for how long? Note, I did not check any documentation from the website apart from all the information emerging during the process.
By attus
Response from SimplyBestCoupons.com· Jun 5, 2023
Hi Attila, We carefully reviewed your complaint. And now I see what happened with your order: in your ad blocker you only white-listed SimplyBestCoupons.com and NordVPN.com domains. However, we use 3rd party domains for tracking that remained "blocked". Hence your order's cashback didn't show up automatically in your account. We received your order inquiry and sent it over to NordVPN for review. It might take some time for them to research it. We will follow up with NordVPN. Hope this gets resolved soon to your satisfaction so you can update the rating! Regards, SimplyBestCoupons.com Team




