Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
185 reviews
SimplpensSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a brand founded in Karlsruhe, Germany in 2019, we take pride in our commitment to quality. We carefully select only the best materials and work with trusted manufacturers to create pens that are built to last. Our collection includes a variety of colors and styles, so you can find the perfect pen that matches your personal taste.Our commitment to quality also extends to our customer service. We provide fast and reliable shipping and are always available to answer any questions or concerns you may have. We want you to be completely satisfied with your purchase, and we'll do everything we can to ensure that you are.Thank you for choosing Simplpens for all of your writing needs. We hope that our pens will bring a pop of color and simplicity to your creative journey, one stroke at a time.
Simplpens (simplpens.com) has 185 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 35 reviews with 1 star · Clear filters
On 26 January I placed an order and paid for three pens. To date this has not been acknowledged and I am now starting to believe this is a scam,
By David S.
Response from Simplpens· Feb 28, 2025
Your order was delivered on February 12, 2025. We understand how frustrating unexpected delays can be and appreciate your patience. If you need any further assistance, feel free to reach out.
I ordered a pen ten days ago. It says (in the Shop app) that it’s ready for shipment, but not that it has been shipped. SimplPens have given me various excuses and now say that the issue is with Royal Mail, not them. They’ve offered to send an expedited shipment, but I really do feel like I may have been scammed out of my money.
By Sean T.
Response from Simplpens· Mar 1, 2025
I understand how frustrating the delay must have been, and I’m sorry for the experience. We can confirm your order was delivered on February 4, 2025, and I hope everything arrived as expected. If there’s anything else we can do for you, please don’t hesitate to reach out.
Placed an order, recorded half of it (and half of that was wrong). I chased and done of the remaining order was sent but a pen was still missing. I chased again and was told it was sorted but I've received nothing more and now there is no response to emails. Downright unprofessional if not a scam.
By Adam L.
Response from Simplpens· Mar 1, 2025
The final item couldn’t be delivered initially due to unpaid postage, but every missing item was reshipped and successfully delivered on February 3, 2025. If there’s anything still unresolved, please reach out—we’re happy to help.
