Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7 reviews
Simpli SodaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Simpli Soda is a family-run CO2 cylinder exchange and refill company shipping to households across the United States. We make refilling your soda maker simple, affordable, and convenient: full CO2 cylinders arrive at your door with a prepaid return label in the box for sending back your empties.Our online CO2 exchange offers both Screw-In (blue) and Quick-Connect (pink) 60L cylinders for compatible soda makers, including models from SodaStream, Soda Sense, and Drinkmate. Choose the cylinder type that fits your machine, pick a 2-pack or 4-pack, and order only when you run low. No subscription, no membership, no recurring charges.We accept any brand of standard 60L CO2 cylinder for exchange, so switching to Simpli Soda takes nothing more than your next refill order. FedEx delivers full cylinders in 3 to 7 days. You have 70 days from delivery to send your empties back, and we send a reminder before the deadline. Return shipping is always free, and every 4-pack ships free both ways.Every cylinder we fill contains 99.9% beverage-grade CO2 for sparkling water, seltzer, and homemade soda. Refilling keeps cylinders in use for years, and making sparkling water at home means fewer single-use bottles and cans in your recycling bin.Find a lower online CO2 exchange price? We match it. Our price match guarantee means you never pay more with us than you would anywhere else online.Getting started without empties, or want extra cylinders on hand? Place a Buy Outright order to purchase cylinders with no exchange required. Once they are empty, use them for future refills. Many customers keep three or five cylinders total so one is always in the machine while the rest are out for exchange.Our newly rebuilt Simpli Soda app is unlike anything else in home carbonation. Order refills in seconds with One Tap Refills™, manage every order in one place, track deliveries, get refill reminders, and unlock app-exclusive savings. Set your preferences once and never think about reordering again.We
Simpli Soda (simplisoda.com) has 7 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 2 reviews with 1 star · Clear filters
They charged me after the fact for not reurning empited even though I returned two sodastream cylinders. Customer service gave a snappy reply that the large sodastream container I sent back does not count.
By mike G.
SIMPLI SODA! BEWARE BEWARE!!!!! APP SUCKS AND MAKES YOU DOUBLE ORDER DUE TO BEING A TERRIBLE APP AND HAVING TECH ISSUES, AND THEN MAKE IT VERY HARD TO DO ANY KIND OF RETURN BEWARE!!!!!! LIKE TO BLAME CUSTOMER FOR MAKING DOUBLE ORDERS WHEN THEIR APP MAKES IT LOOK LIKE THINGS ARE FROZEN!!!! BEWARE BEWARE!!!!!
By brandon
