Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
46 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Simplio.com: We are always glad to hear about your experience of our services. Every review is important and if any issue arises, we will do our best to resolve it as soon as possible.
Simplio.com (simplio.com) has 46 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
46 approved reviews, newest moderated first
Simplio site not working. Cannot change flight schedules nor can I contact the team. Hi team, The order ID or the itinerary number is 100087240. Can you please arrange a call back ??
By Karuna C.
Response from Simplio.com· Jul 4, 2017
Dear Karuna, could you please share your order ID? We are sorry for the inconvenience. Regards, The Simplio Team
Really disgusting with this company. I booked the ticket for my family from Doha to India for Etihad flight throgh Skyscanner app by SIMPLIO INTERNATIONAL. The booking was confirmed. But due to Middle East strike my airline was suspended and applied for cancellation. Now almost approaching 20 days I did not receive any refund. Last 4 days ago they told me that there was a refund from the Airline, but they are not giving me a deadline for the refund money. From here I will onwards i don't recommend anyone. 1- no website 2-no telephone contact 3- only one email and no correct reply. Last time they told me when I post a review the customer support will contact me, but it's really no one contacted me. So overall don't book your ticket with this company you will loose your money if you have any cancellation for the tickets.
By Savad Bin D.
Response from Simplio.com· Jun 23, 2017
Dear Savad, We're sorry for the inconvenience. As an intermediary, we do our best to get our customers refunded for involuntarily canceled flights. Please expect the money refund by the middle of next week. Regards, The Simplio Team
I have booked tickets from Mumbai to Nairobi. Now i want to cancel the tickets, but this site - Simplio is so dumb not to have any such link, nor do they revert when mailed to support@simplio Can someone help me please? My e-mail ID is sipl.rahul@gmail
By Rahul S.
Response from Simplio.com· Jun 19, 2017
Dear Rahul, your request has been received, and our support agent will update you asap. We're sorry for the inconvenience. Regards, The Simplio Team
have booked tickets through Simplio from Mumbai to Johannesburg and back. Tickets Numbers being 1571056873137/38. However, i want to cancel the tickets but am unable to do so as you cannot log on to there website nor they respond to e-mail . Also, no contact number has been provided by Simplio and have failed to respond inspite of repeated reminders. My contact number is +2439751220126.
By Saurabh S.
Response from Simplio.com· May 30, 2017
Dear Saurabh, your request was accepted by our customer service and we'll get back to you with an update soon. Sorry for the inconvenience. Regards, The Simplio Team
I have booked ticket on Simplio.com through IXIGO.com search with the below details ITINERARY #100083103 Vendor locator: QHDX22 Now I want to reschedule by airticket Neither Simplio website is working nor Emirates airlines website is accepting for change. Simplio customercare has responded but didn't close my request! How can you not provide access to your website for not managing to change the tickets directly online. When you have given access to book the tickets online directly from your website you should also provide access to change tickets. Your website doesn't even login with my user id! Waiting for you response. With Regards, Gopikrishna Bathula, +971 551634014 Dubai, UAE.
By Gopikrishna
I need a PNR confirmation for check in I had booked my ticket using Simplio, ticket no is 1571056840680. I am at the airport waiting for check in. But the Rwand Air counter person tells me that I need a confirmation from Simplio. Can you please help me at the earliest. I will have to board the flight in the next one hour. My contact no is +91 9867867993
By Ritu M.
Response from Simplio.com· May 3, 2017
Dear Ritu, We are sorry to hear you've met issues at the airport. Our support agents were in touch with both you and airline helping to solve the issue. As of now, we can see you've successfully used your tickets. Best regards, The Simplio Team
I haven't received the confirmation on Itinerary # 100087944 I can not log into my account on Simplio site as well , Please check if the tickets are confirmed or not . Payment is deducted form my bank account. Our flight is on 29th april and return flight on 1st may Ticket: 0801057171009 Ticket: 0801057171010
By gaurav M.
Response from Simplio.com· Apr 24, 2017
Dear Gaurav, Your booking has been ticketed and we've emailed you with the itinerary. If you can't see it in your inbox, it might get into your spam folder. We've resent te itinerary once again, please confirm the receipt. Best regards, The Simplio Team
I am sorry that i gave negative experience to simplio it was the fault of the airline representative that he couldnt retrieve and download the boarding pass from Dar esSalam Airport . However when i saw that there wasnt any problem in my return journey from Mumbai Airport That is how i noticed that the error happened by the airlines side and not by simplio. I am really thankful to simplio for giving the best services to their customers
By Sarvar V.
Response from Simplio.com· May 5, 2017
Dear Sarvar, Thank you very much for sharing your experience. We are very appreciated to you for finding time to write and update the review, also it can be helpful for those readers who might meet an issue while boarding, at least to be aware that intermediary not being really almighty, just makes their best to help. Best regards and wishes for happy travels from all of us at Simplio!
