Refund refused after I reported incorrect Autopilot information
I paid $19.99 for Simplify+ on October 13 and asked for a refund the same day because Autopilot left incorrect information. For an application that did not submit, support acknowledged conflicting answer records and said they couldn't confirm the final selection. I asked them to reconsider, and they refused the refund again. They confirmed the subscription won't renew, but I'm very unhappy with the service and how my complaint was handled.
By Aaron P.



