Lies and deception from day one
My wife and I run a small business, we had a customer who needed POTS line replacement for 15 alarm and elevator locations. Simplifi assured us that their product would work seamlessly. It did not. We were promised tech support that we never got, a “ buy back” of the equipment that didn’t happen. We were told that because we had the non-working equipment for more than 90 days, no refund could be given. All in all, we were flat out lied to and ended up losing thousands of dollars that we really couldn’t afford. Simplifi misrepresented their product from day one, and did nothing to help us or our client. We ended up not only losing thousands of dollars paid for garbage equipment, but, we have lost the support of one of our largest clients. I would never do business with these people ever again. Run away.
By BD