Great Platform!
Our company uses Simpletext in a variety of ways and have found it to be a great platform! When we have issues (which are few and far between) they are very responsive and resolve them quickly.
By Rebecca H.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
580 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
SimpleTexting (simpletexting.com) has 580 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
580 approved reviews, newest moderated first
Our company uses Simpletext in a variety of ways and have found it to be a great platform! When we have issues (which are few and far between) they are very responsive and resolve them quickly.
By Rebecca H.
I needed an additional member added to team and a license added to account. I was helped immediately.
By KyleA
The speed at which they responded was great. As soon as I asked a question, Christie assisted me.
By Quinn
Cza was quick to respond... and I was pleasantly surprised to find out that increasing my import limit is free.
By Noelle
Very helpful
By Tabi C.
They're the best!
By Elijah M.
My customer service experience was one of a kind. She even called me back several times to follow up and make sure I had a clear and direct understanding on the navigation of the messaging system being first time customer and accessing the website. My customer experience was five stars in every encounter Keep up the good work !!!!!!! she deserve a RAISE no joke !!! Great for a person with a business account no complaints . My Boss was very happy and pleased that I was able to execute this task in a timely manner.
By Shaquita M.
Christine, was a pleasure to deal with and her cat Gif made my day!
By Maggie