Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
18 reviews
Simple CellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The founding partners of Simple Cell spent a combined 25 years working for a large Telecommunications company. We have used our industry knowledge to create savings for customers in merchandise and service purchases.We are a re-commerce company that purchases overstock inventory and customer returns from huge national distributors and big box retailers. Rest assured we only resell 100% authentic products that have been tested and inspected by our quality assurance team. Please note that since we are not an authorized reseller of this product, the manufacturer warranty may not be valid.
Simple Cell (simplecellshop.com) has 18 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 11 reviews with 1 star · Clear filters
I bought a bookie juice pack for an iPhone 16 pro. Stopped working after 3 months. Contacted the seller. Simple Cell Inc and “because it is out of the thirty day window I can no longer return this item “. This is BS. This stopped working after 3 months and that’s the response I get. Will NEVER buy from this shop again!!!
By Lianna N.
I ordered a phone case for my then Pixel 6 only to find out that it didn't fit my phone. I set it aside and ended up ordering another phone but discovered that I missed the return window. In any case, if you are an Android user, Google Pixel, etc I would attempt to buy from the Google site or elsewhere as the product was misleading which led to me ordering the wrong case.
By Jesus R.
Terrible customer service. Will not work with you at all.
By Jake H.
I ordered an item costing $9.xx. The order was confirmed by email and a pending charge was placed on the Visa card. Weeks later and after several written support requests, no responses were made or received! This company appears to simply ignore their customers. I can only imagine that they don't have the item ordered and they want to string out the transaction. The pending charge expired by action of the Visa without any corrective actions by Simple Cell. Very strange!!!
By Shocked
Sent back a ridiculously low offer on my iphone 11 trade in stating "wrong model" when I have proof of the IMEI. I declined the counteroffer and have yet to receive tracking info over a week later. Now I'm worried I won't get back the same phone or that they have damaged the phone. Seems like a scam.
By Jessie B.
Terrible customer service. Bought a Note 10 from them and the phone will not accept or make calls. Piece of junk from a piece of junk scam company. Stay away!
By Nick M.
Bought something from then it didn’t work and then I contacted them twice now and they refuse to respond to anything don’t buy from this company it’s all just a scam
By Chris C.
I ordered a screen protector. I accidentally dropped my phone about 2 feet and the protector popped off. I contacted them and they said there was nothing they could do. DO NOT BUY FROM THIS COMPANY! Worst customer care ever!
By John
