simplebills.comReviews of simplebills.com

they like to randomly miss bills then bill you 2 months at a time. Then charge your card without prior authorization. THEN not have an option to split payments. THENNNNN send the remaining to the landlord and cause issues. ALSO be aware that if you have more than one person on your lease they will split the bill and send half to one person and half to the other and then you dont realize you have 2 bills for one utility. TOTAL SHITSHOW.

Charged me in advance, before I moved out, based on an estimated bill, which was way higher than any previous bills. Scam

The absolute worst company I have ever dealt with. After my home was destroyed by Hurricane Helene they sent me an email and bills 1.5 months after AND expect me to pay bills from final charges for 2 weeks after my home was destroyed. In the email they stated "We are billing in arrears, so it is not uncommon to receive a final bill a month or two after moving out, depending on the billing cycle." I am 40 years old and I have NEVER been billed 2 months after using ANYTHING. This company has constantly upcharged us during the lease. You can do a simple google search and learn that this company is a scam and partners with other predatory companies. Any money you think you might be saving with national rental companies WILL be offset by this shady, unrespected company. Please lease local and shy away from this company at all costs.

Simplebills over charges college kids and there is no way around using them. And they charge you 2 months in advance for the last 2 months of your lease by OVERESTIMATING what they expect you to pay and then take 3 months to give you back any money they decide to refund. There was no one living in my 850 sq. ft. 2 bd/2bath apartment for the last 2 months of our lease and the only electricity used was the A/C, which was at 76 and the refrigerator and they charged each of us $288!!!

I would like to know how a Texas company oversees utility bill payments in Tennessee. This is a PREDATORY COMPANY... The due date on the bill is the 26th of the month, why are they emailing me on the 1st of the following month for the next payment? That is small in comparison to what they've done. If you don't pay them on the due date they will take the payment without authorization (it's in the fine fine print of their contract, font size 0.1,,, That's right snatch your money directly from your checking or savings account. In addition to that the FEES are outrageous! This foolishness must be stopped. get out of Tennessee, texas... we can pay our own bills to our utility companies here!

Negative if I could...they bill you, THEY forget month, and then magically 2 months appears on your next bill. They say it comes from a meter reading. Really..2 months??? And ahead of the current month? No one has ever come to read the gas meter, they say they don't estimate...that's funny how close it is , like in cents, to my screen shots of my electronic payment when I paid bills myself last year. huh?? Then it's always your error and it was for the previous 30 days..that's funny...I pay the bill for the Month and within 2 weeks I get another bill for the CURRENT month which is only HALF way through. Scam.

Scammers and spammers. They claim I am their customer and spam me continuously. They even replied to my complaints explaining me that they won't stop spamming me. Infuriating.

overcharged us regularly for utilities, reaching triple digits per person for several months, and took several more months to finally get the issue resolved and we got only some of our money back. then during our final months they charged us “estimated” values for the final month as they said they couldn’t charge us after we moved out. those “estimated” values were absurd and almost 4x as much as we were actually using compared to prior months. they do have a “true-up” form you can request to have them reimburse whatever the difference is from their estimations vs the actual utility fee, but they say i’m not eligible as the apartment has cancelled their arrangement with simplebills as of the end date of my lease. Well, it also says I have to wait until my lease ends to file for the true up in the first place. So now I wonder how often do people ACTUALLY get to use this true up form of if they always have some excuse for why they cant give you your money back.