Still haven’t received my order and the…
Still haven’t received my order and the customer service # isn’t a working #. What a crock of sh**, their website should be shut down!
By Brooke N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paint by numbers will help you to dive into a creative journey where you will have an opportunity to unwind, recenter and feel like a kid again!
Simple Painting (simple-painting.com) has 96 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 48 reviews with 1 star · Clear filters
Still haven’t received my order and the customer service # isn’t a working #. What a crock of sh**, their website should be shut down!
By Brooke N.
Have yet to receive what I ordered and paid for!
By NCO T M.
Ordered two weeks ago and still haven’t received shipping information or anything
By Daisha H.
Stay well away from this company. It’s a total scam. I ordered a painting December 1. It is now January 2 It still has not arrived. Customer service is nonexistent. Save yourself your money. This is a scam. Do not order from them.
By David M.
There are a few very important colors missing. The canvas is dirty, the parcel came from china and looked like sh** at the arrival.. oh and it stinks like old fish. Be smart, don’t buy there. Such a scam.
By K G.
Shipping takes FOREVER (still hasn't arrived after 2 weeks). Items come from China though they advertise being an American company.
By Kat R.
Terrible experience, will never purchase again! Never got the gift for my mom. Contacted customer support about it not being shipped and they said it was shipped and my only option was to work with USPS because Simple Painting did their job. They don’t care about clients. If this gift was a hit, I would have bought more of these. Now I never will again. STAY AWAY!
By Brian S.
Extremely disappointed in this product! Not only was shipping extremely slow. ..didn’t realize it was coming from China! Just received. It came in a flimsy cardboard box that was bent on one end, as was the canvas.Its just a rolled up canvas with no backing of any kind to support it while painting. No instructions included either. I intended to give this to my daughter as a gift but I’m embarrassed to even give it to her due to the poor, cheap looking packaging and overall poor presentation. I have no idea what the quality of the paint & canvas will be but don’t have high expectations. Very disappointing!!!
By Barbara S.