SilverSinglesReviews of silversingles.com

Lack of matches, lack of any response from the few matches presented. My feeling is that there are just too few out there and have requested pro-rated fee refunded. At this point, I feel it’s just a waste of time & money.

It's clear to see, looking at the reviews here, that an awful lot of customers are angry with this company. If my experience is anything to go by, I can see why. For starters, the distance filter doesn't work: I set a strict distance limit of 100 miles, yet more often than not the matches sent to me have been way over that limit - including ones from Germany, Rome and Hungary! When I complained, I was fobbed off with various excuses and gaslighted ('the matches you are receiving are in line with your preference settings'). Needless to say, nothing was done to fix it. When it came to renewal time, not only did the company not alert me that my auto-renewal (the default setting when you sign up) was imminent, but the price had also shot up without warning. Again, on complaining, their response was basically that I should have read the terms and conditions and refused to refund me the payment in whole or in part, despite my contacting them within hours of the payment going through. Yes, I should have read the Ts & Cs - but a decent company would have accepted they should have given me advance warning of the renewal and the price increase and would have made some gesture towards me. Sadly, this is anything but a decent company. Avoid!

Silver Singles somehow has my email address even though I never signed up. When I attempted to sign up and obtain a new password using my email address apparently in their system, their email submit field doesn’t accept any email address with the @ symbol, which is totally crazy. It also seems that Silver Singles does not have a customer service department. There is no email address for customer service. Probably because their software engineers haven’t figured out the @ symbol thingy. I suspect once you sign up and provide your credit card info, you will never be able to cancel your subscription. No customer service and horrible tech. STAY AWAY!

When I created my profile I didn't notice "Canada" at the bottom of the screen. I live in America. When I started receiving matches from Canada I realized my mistake. I contacted Silver Singles and had two requests. The second was "Change my country to America." The woman who responded answered my first request but ignored the second, more important one. So I'm still receiving matches from Canada. I had to contact Silver Singles a second time to ask that they change my country to America. Now I have to wait at least a day to get a response. I paid good money to get on Silver Singles. I expect good customer service for that amount of money. Now although I paid over $180 for my subscription, when I try to look at my (Canadian) matches I get taken to a screen that wants me to pay.

Bloody load of robbers. Joined in July 2022 and only had one genuine introduction and four or five potential scammers.my subscription was for a year so still some weeks away but now I’m looking again for a potential partner, they have changed all the rules without notifying me. A year ago l was able to communicate and see pictures, now they are demanding more money from me to do exactly what I was doing a year ago. I’m calling that a scam and am going to report it to Action Fraud! So up yours Silver Singles! And stay away from my life!

The site has too many fake profiles, no pictures because there actually is no one. They have people on the site who were members last year but not this year because they have not deleted them

I am not getting any matches and the few I did get, were too far away.

Just awful They are crooks and are ouside UK so u cant chase them!