Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
197 reviews
Silvercell WirelessSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Silvercell Wireless is a U.S.-based wireless provider created with one simple goal: to make cell phone service easier, more affordable, and more trustworthy—especially for seniors. We believe staying connected should never feel complicated, overwhelming, or stressful.Our plans are designed around what customers actually need. That means simple, easy‑to‑understand options, no contracts and no credit checks. Customers pay for service that works without being forced into long-term commitments or extra features they don’t use. Silvercell Wireless also offers a wide selection of easy‑to‑use phones at affordable prices, including models designed for comfort, clarity, and reliability. Customers can choose the phone that fits them best, with no pressure or restrictive pricing tacticsWhat truly sets Silvercell apart is SilverService—our 100% U.S.-based customer care team. When customers reach out, they speak with real people who are patient, knowledgeable, and committed to helping. We take pride in explaining things clearly, answering questions honestly, and treating every customer with respect.At Silvercell Wireless, we’re not focused on upselling or complicated technology. We’re focused on dependable service, transparent pricing, and genuine support—so our customers can stay connected with confidence.
Silvercell Wireless (silvercellwireless.com) has 197 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
197 approved reviews, newest moderated first
Robin was very helpful and pleasant to chat with about my bill and she put all my concerns at ease that's great customer service. Thanks
By James P.
Response from Silvercell Wireless· Aug 6, 2026
Thank you for your kind words! We're so glad to hear your concerns were put at ease and that you had a great experience with our team. Providing friendly, helpful service is what we strive for every day. Thanks for choosing Silvercell!
Robin assisted me with setting up my new phone. She was wonderful.
By Carlos E.
Response from Silvercell Wireless· Aug 6, 2026
We're so glad to hear that our SilverService team was able to assist you with setting up your new phone. Providing friendly, patient, and helpful support is what we strive for, and we're pleased you had a wonderful experience. Thank you for choosing Silvercell and please let us know if there's ever anything else we can help with!
Robin, did an amazing job helping with my new phone, Thanks, Glenda Hutto
By GLENDA H.
Response from Silvercell Wireless· Aug 5, 2026
We're delighted to hear that the SilverService team provided amazing assistance with your new phone. Our team is dedicated to making every experience as smooth and helpful as possible, and it's wonderful to know we delivered. We truly appreciate your feedback and thank you for choosing Silvercell Wireless!
I was able to get what I need.
By Rahila A B.
Response from Silvercell Wireless· Aug 4, 2026
We're glad to hear you were able to get what you needed. At Silvercell, we strive to make choosing phone service simple and stress-free. We appreciate your support and look forward to serving you in the future!
Scott was tremendous we had to have been on the phone for an hour and a half my phone was all messed up I was trying to load Facebook and Facebook messenger and AOL and I guess I had a data overload in my screen froze I hope it doesn't happen again tonight if it does I'll call again thank you silver cell
By LA
Response from Silvercell Wireless· Aug 4, 2026
We're delighted to hear that our SilverService team was able to help you work through the issues with your phone. We understand how frustrating it can be when your screen freezes or apps aren't working properly, and we're glad we could assist. If you experience any further issues, please don't hesitate to reach out. We're always here to help.
Annie did a great job assisting me in getting my phone activated. thank you so much Annie.
By Rita Smith R.
Response from Silvercell Wireless· Aug 4, 2026
We're thrilled to hear that the SilverService team made your phone activation process smooth and successful. Providing friendly, reliable support every step of the way is what we're all about. We appreciate your feedback and thank you for choosing Silvercell!
I ended up speaking with several people today from silver cellular, all of which were very helpful I spoke with Andy and Robin and Ellison and then Robin again. You all have been great thank you so much for your help I recommend silver people already because I'm already saving money! Thank you
By Gail S.
Response from Silvercell Wireless· Aug 3, 2026
Thank you for taking the time to share your experience! We're so glad the SilverService team was able to provide the help and support you needed throughout the day. Delivering friendly, knowledgeable service is what we strive for, and it's wonderful to hear that you're already saving money and recommending Silvercell to others. We truly appreciate your trust and your kind words. Thank you for being part of the Silvercell family!
Robin and Jake were very helpful on the chat line. good friendly service.
By Don F.
Response from Silvercell Wireless· Aug 3, 2026
We're delighted to hear that the SilverService team provided friendly and helpful support during your chat experience. Delivering exceptional customer care is our top priority, and we're glad we could assist you. We appreciate your review and thank you for choosing Silvercell!
