Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sihoo Ergonomic Chairs | Sit Well, Think Better.Sihoo produces cutting-edge ergonomic chairs designed to enhance your well-being, boost your productivity at work, and unleash your creative potential.
Sihoooffice (sihoooffice.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
639 approved reviews, newest moderated first
J'ai commandé la chaise Doro C300 avec repose-pieds et suis très satisfait de mon achat. La chaise est très confortable et le coussin lombaire adaptatif est un réel plus ! Seul bémol la livraison qui a été très compliquée à cause du poids du colis et un manque d'échange entre le vendeur et le livreur, ce qui m'a obligé à aller chercher moi-même la chaise au centre de tri des colis.
By Elem
Great support and high quality chair at an amazing price.
By Douglas A.
Great chair after 2 years of use I’ve been using the Sihoo C300 for two years and it’s been excellent. A minor issue with the lumbar support was quickly resolved by Sihoo’s responsive support team. The chair is very comfortable, with multiple adjustment options that make long hours of sitting much easier. Highly recommended!
By Fábio S.
Even though my chair was out of warranty, they shipped a replacement arm from China to my home address at no cost and kept me informed of when it was shipped and when it would be delivered. Excellent customer service (thanks Joy).
By Alexander B.
Terrible chair, very cheap, not reliable, after not even month got scratching noise. They had no white version but on the website had it available and the back is not adjusting not keeping the back correctly.
By Igor Jerzy G.
Response from Sihoooffice· Sep 25, 2025
Dear Igor Jerzy Galicki, We are truly sorry to hear about your disappointing experience with our chair and the inconvenience it has caused you. Your feedback is invaluable to us, and we take these issues very seriously. Regarding the scratching noise and the lack of durability, this is certainly not the quality standard we aim to provide. We would like to investigate this further and offer you a solution, depending on your preference. Please contact our customer service team directly at [email protected], so we can arrange this promptly. We also apologize for the confusion regarding the white version of the chair. It appears there was a discrepancy between our website's inventory and the actual availability, which we are addressing immediately to prevent such issues in the future. As for the back adjustment problem, this is a design feature we are actively reviewing based on customer feedback like yours. We are committed to improving our products and ensuring they meet the needs and expectations of our customers. Thank you for bringing these matters to our attention. We hope to have the opportunity to make this right for you and to regain your trust in our brand. Sincerely, SIHOO Customer Support Team
Heb een bureau stoel bij hun gekocht, zat uit eindelijk niet zo lekker. Nou zonder gezeur heb ik de stoel makkelijk kunnen retourneren, dus prima service. Ze boden zelfs 30 euro om de stoel te houden.
By Lucas G.
very good customer service, quick response and making specific decisions regarding my inquiry
By angelika P.
I bought SIHOO ergo chair M57 in 2021, I just love it so much. I lost the headrest during move recently. I just needed a headrest replacement because the chair itself is still solid like new even I sit on it for hours in front of my desk every day. I emailed their customer support and got response very soon. And they shipped the headrest to me in a week. By the way, I'm using the same chairs from SIHOO in the company that I work for. There are roughly 100 M57s in the offices. Everyone likes it when talk about the chairs. Nice chairs, great customer services. Highly recommend.
By Chauncey P.
