Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5 reviews
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Create your memories with Signature Tours of DC! Signature Tours of DC is the premier family tour provider for the Washington DC area. We offer the most comprehensive tour around!
Signature Tours DC (signaturetoursdc.com) has 5 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
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We booked a tour of Capitol and Library of Congress. We didn't see most things promised in the Capitol. We got to the tunnel between two places too late. We didn't see Library of Congress because it was closed. Literally nothing was delivered. The tour guide said he worked in DC - so was surprising that he didn't know when things close.
By A K.
I booked a tour thru Viator w this tour company for a tour in December. I canceled the tour under the impression I was getting a full refund. When I found out I was not getting refunded I tried getting back in this tour and Viator told me I would have to pay them again to do so. So I did not rebook nor did I take this tour. I have been trying to get a refund for two months. Viator said I had to go thru the tour company directly. I sent 5 emails.. after the 5th one I received a reply they would get back to me at the end of the week. That was over a week ago. I sent another email yesterday asking what is going on. No reply. I can see why this tour company works w Viator. This company’s customer service is as horrible as Viator
By Jen
