Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
332 reviews
Signature PinsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When it comes to capturing attention, building customer loyalty, and reinforcing your brand (Your signature), Signature Pins is A Name You Can Trust. We’re not one of those fly-by-night Lapel Pin companies that are here one day and gone the next. Signature Pins has been around since 2000. We’ve established ourselves as a trusted resource for exceptional, custom lapel pins
Signature Pins (signaturepins.com) has 332 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
332 approved reviews, newest moderated first
From start to finish, SigPins handled everything perfectly. They responded quickly and, before getting started, immediately sent back my artwork with options. When I placed my order, I made a mistake, and JoJo caught it and CALLED ME! Once the promised delivery date was sent, they met it. The product is solid and perfect.
By Tim D.
I was initially very disappointed with my experience due to communication challenges and what appeared to be a lack of urgency in addressing an issue with my order. After spending nearly $1,000 on 400 pins and returning as a repeat customer based on a previous positive experience, I expected a smoother resolution process. That said, I want to provide an update and recognize that the vendor has since stepped in and is actively working with me to resolve the situation. I appreciate their willingness to engage, address my concerns, and find a path forward. While the experience did not start the way I had hoped, I believe it is important to acknowledge when a company takes ownership and works toward a solution. I am encouraged by the efforts being made and look forward to seeing the issue through to a successful resolution. Thank you to the team members who have taken the time to assist and help make things right.
By C M.
Cool me gustan las salchipapas
By Sweet A.
Signature Pins is where we will order all of our pins now! Great customer service! They are fast with delivery and helped to get our order in a week earlier than originally quoted!!
By Deanna D.
The customer service was great. We had several follow up questions prior to submitting our order and the representative was remained patient and courteous, and always replied promptly.
By Des G.
the pins look great. Super happy with the design and quality. Will order again!
By art A.
Lots of updates on shipping, arrived in timely manner, nice pins!
By S S.
12/10, always the best!
By Anna Nolan P.
