Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
473 reviews
Signature CoinsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If you are looking for a custom challenge coin service that creates high quality coins in a short turnaround time, your search ends at Signature Coins. Here, you will get the widest range of challenge coins, challenge coin styles and custom coin designs. Get your free artwork and designs at signaturecoins.com today!
Signature Coins (signaturecoins.com) has 473 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Responses (design proofs) took longer--2 to 3 days. In prior orders, I received a response on the same day or within 24 hours. Despite the delay, I'm pleased with the final proof and anxiously await the delivery of my new challenge coins.
By RJ K.
3 Stars for now due to I just ordered them and don’t know what the coin looks like or the detail of it and the reason for 3 stars for now is due to the time it takes for the response time is a little excessive and now probably won’t have the coins when I need them
By Jerimy Scott U.
I wanted to buy 2 stock coins and some customized coins, but I saw no way to do that on your website
By Milton
Response from Signature Coins· Apr 11, 2020
Hello, Milton. Thanks for the feedback! We have a banner at the top of the site with links, but it may not be working on all browsers. I've notified our tech team. Here are direct links to the stock and personalized COVID-19 fundraiser coins. Stock Fundraiser Coin - https://signaturecoins.com/covid-19-fundraiser-coin Personalized Fundraiser Coin - https://signaturecoins.com/customizable-covid-19-fundraiser-coin If you want to start a completely custom project, send us an email at [email protected] or fill out this quote request - https://signaturecoins.com/freequote.
UPDATE: I did receive follow-up from Signature Coins and they were able to quickly identify and adjust the shipping for my order and acknowledged/apologized for the delayed response to my inquires. Therefore, I am adjusting my rating from 1 star to 3 because of the length of time to respond. The product itself is exactly what I needed! -------------------------------------------------------- ORIGINAL POST: I placed a rush order with Signature Coins September 9, 2019 to have 2500 coins delivered on or before September 23, 2019. I was advised by Jeff that this was possible as we needed the coins for a convention in Texas. It has now been over 1 month since the expected delivery date and I still do not have my full shipment. I have sent repeated emails to the company and called and have gotten virtually no response. I was advised by FedEx that part of my shipment was being held in customs in China. While the delay has been quite cumbersome, the most frustrating aspect is that I am getting virtually no assistance from Signature Coins on the status of my shipment. FedEx continues to tell me that only the shipper can re-route my package even though they have the updated address. In addition, FedEx has been trying to contact the shipper to confirm the reroute to no avail. It has been a miserable experience considering the quantity and overall cost to my organization! Looking forward to actually getting a reply!
By Melissa
