Great company to deal with
Great company to deal with
By Joe C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
445 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sidecar Health is an ACA-compliant employer sponsored major medical plan with no networks, no prior auths, and no surprise costs.
Sidecar Health (sidecarhealth.com) has 445 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
445 approved reviews, newest moderated first
Great company to deal with
By Joe C.
Sidecar Customer Service and Product is a game changer. The App is so easy to use for expense processing. Everything they shared during sign-up is 100% accurate. All my meds and dr appt have been at or below the Benefit amount and when my dr appt was over the benefit amount, my price guarantee protected me. I will sign up again during annual benefit sign up.
By AtlTwo F.
Sabrina is great advocate and using credit card was good
By Mark
I enjoy learning about cost of procedures and appointments. You really begin to feel invested in your health and your insurance.
By Tonya H.
I just had to have emergency surgery and so far I have had the majority of it paid for. They cover my very expensive prescriptions and we get lots of money back from shopping smart. Once you learn the system, it so easy!!
By Trisha S.
It really depends on who you talk to some people really know the job. Some people don’t really know the job some people explain things better than others.
By Maria B.
Once you learn to navigate things this system makes so much more sense!! Everyone has been very supportive and helpful! Great network !!
By Patricia L.
I’ve had several other insurance before this is by far the worst one I have ever had by all means stay away from them even if you have to pay more money for other insurance, they are useless
By bj F.
Response from Sidecar Health· Jul 20, 2026
Sidecar Health works differently than traditional insurance, and that's by design. It's built on transparency — no guesswork, no surprise bills after getting care. You always know your cost upfront. In the app, you shop for care with guaranteed costs or earnings — if you choose a provider that charges less than the plan pays (which is at least 50% of providers where you live), we share half the savings with you. There's no network, no prior authorization, and no referrals. We're called Sidecar Health because we put members in the driver's seat of their healthcare, and we're always by their side.