Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
445 reviews
Sidecar HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sidecar Health is an ACA-compliant employer sponsored major medical plan with no networks, no prior auths, and no surprise costs.
Sidecar Health (sidecarhealth.com) has 445 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
445 approved reviews, newest moderated first
So easy to work with! I have been able to hit all my appointments, turn in the bills and there has not been any issues so far! I highly recommend going this route when it comes to being able to afford going to the doctor!
By Autumn
Very fast, and all the bill was paid
By James M.
sidecarhealth is cost effective insurance. you can go to any doctor and not bound to network.
By Ketaki P.
This is the worst insurance. Do not get this insurance! They do not cover anything! I had labs done that cost $2700, they only paid $400. I had to pay $2300 out of pocket! This insurance is a joke!
By Beth M.
Response from Sidecar Health· Aug 28, 2023
Hi Beth, one of the aspects our members love most about Sidecar Health is that there are no network restrictions, therefore you're free to go to any location you choose, which includes labs for blood work. Our Benefit Amounts are set to match the average cash price in the marketplace, however providers’ pricing for bloodwork can vary greatly. Checking pricing before getting bloodwork is always recommended. Many of our members have been able to “keep the savings" by choosing lab providers who charge less. We take pride in our members being able to find the Benefit Amount for whatever they need *before* getting care, so they can shop around (emergencies are different of course, and we have a specific process there). If you’re having trouble finding care below our Benefit Amounts, we always advise members to call us, and we can generally help find great care options. This review is for the Sidecar Health Access plan. Sidecar Health also offers employer and ACA plans, which provide more robust coverage and additional major medical protections.
I can honestly say I've never "enjoyed" talking with my health insurance company, but Sidecar makes everything so easy. They are always very helpful and quick to respond. I've been with them for a few years now, and it has been a great experience.
By Francisco M.
Just as described. So easy!
By Teresa
Sidecar always has the best customer service. The chat feature on the website has been great. If I have a question or I am not sure of what to do. I can go and ask a live person without having to deal with a bunch of malarky. Overall I have been very happy with my coverage through Sidecar.
By Johnson B.
It does take quite a bit of work to obtain an itemized invoice from your service providers but once you do, Sidecar Health makes it super easy to upload your documents and they'll take care fo the rest for you. After we've submitted our documents, sometimes we're left with credits on our plan that leave us paying less which is great! And their customer service is awesome and always available!
By Sarah W.
