leaking right out of the box
My unit was leaking right out of the box. I’ve been trying to communicate all week and it is now Thursday with nothing resolved. Will never buy from this company again.
By Danielle K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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201 reviews
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SH Salons were created on the belief that a hair salon, or in this case a collection of fine salons, are not only a part of the hair care industry, but are also a part of the fashion industry. They are home of the best hair services and retailers of so...
SH Salons (shsalons.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
201 approved reviews, newest moderated first
My unit was leaking right out of the box. I’ve been trying to communicate all week and it is now Thursday with nothing resolved. Will never buy from this company again.
By Danielle K.
Everything was perfect! I received the product in the expected time, excellent quality and good price!
By Luciana C.
Excellent customer service! Fast shipping, great shipping container!
By Melissa B.
It is very loud. My nozzle sprays normal except a few shoot out sideways and gets my clients face wet. The instructions didn't tell you this but you need water in the basin for the halo to run. I am bummed I thought it would be such a great addition. I should have opted for the table plumbed one.
By Heather P.
Fast delivery, good product
By Manon B.
Fast shipping, excellent packaging, exactly as described
By Michelle M.
Purchased a head spa table. All questions were answered, was texted a YouTube video to watch for setting up the table and a phone number if I had any questions. The table arrived just exactly the amount of time they said. Very fast shipping! SH Salons is wonderful!!
By Arlene
Product arrived promptly. Exactly as shown. Great service.
By Cynthia A M.