Great Shower
It was delivered on time. Loaded in the garage no problems. Putting together was very easy and it works exceptionally well. Meets/exceeds my needs. Thanks
By Eli
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
489 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shower Bay is a safe and portable shower designed for wheelchair users and others that have mobility limitations. It provides a true shower experience without dangerous wet-environment transfers or an expensive remodel.
Shower Bay (showerbay.com) has 489 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
489 approved reviews, newest moderated first
It was delivered on time. Loaded in the garage no problems. Putting together was very easy and it works exceptionally well. Meets/exceeds my needs. Thanks
By Eli
Had the best customer service with Russell at Shower Bay. He truly cares about what's best for your loved one and provided me service beyond my expectation. The Shower Bay company was a blessing to work with.
By Mark
What a great idea! After speaking with Russell from Shower Bay, he was able to fast track the delivery just in time for my 93yo very limited mobility father-in-laws return from the hospital. Set-up was very easy and the service was exceptional! The Shower Bay solved our problem! Thank you for making a difficult time a little easier.
By Phil O.
Russell was very helpful with information that I needed to deciding to purchasing the Shower Bay.
By Customer
Shower Bay provided excellent services before the order is shipped, such as but not limited to ask detailed information on our needs, size of the room, recommend us to order correct size of the floor mat from home depot, make sure the size of the shower wheelchair compatible to the shower bay, check the length of hose needed, and provide extra adaptor kit to make sure that I got everything needed to make shower bay well installed and used. I then received the packages, my son said that the packing is perfectly done, and no damages at all. Installation (assembling) is pretty easy, we did it without even watch the video, just use the manual provided with the product. We started using the shower bay, so far the senior family member loves it, and it definitely makes his life different especially in hot summers, and he can shower now whenever needed. Cleaning after shower is not difficult at all, and there is no leaking. We just need to make sure the shower head is facing the shower all the time so that water is not splashing to other dry areas. By the way, we have a spare closet, so we fitted the shower bay there, if I have concerns of leaking, I won't fit it in a closet. So this is a good product for sure.
By customer
Company cares. Great communications and they followed up to be sure it would handle our needs. It was packaged very well for delivery and delivered as promised. Setup was very much as described. The shower bay itself is incredible. Water is very much controlled, with little to zero splash over the tub walls. It is an investment. It improves quality of life for the end user. It is a safety upgrade. Confined baths, can be dangerous to a person with mobility and balance issues. This product provides peace of mind for the care taker, as well. Much more control.
By Mr. S.
Shower bay has produced a really good stuff.Their quality of ceramic is really good.
By Sanaullah
Response from Shower Bay· Jun 30, 2025
This is unfortunately a BOT Response. We done make any products with Ceramic.
Speaking with Russell was a pleasure. He was nice, professional and knowledgeable.
By VBB