Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
489 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shower Bay is a safe and portable shower designed for wheelchair users and others that have mobility limitations. It provides a true shower experience without dangerous wet-environment transfers or an expensive remodel.
Shower Bay (showerbay.com) has 489 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
489 approved reviews, newest moderated first
Oh my god thank you Russell we love it! My husband has ALS and the only shower was downstairs. Took his first shower upstairs! Worked great no more dangerous steps to manage. We are grateful thank you so much . So easy to hook up and works like a charm.
By Colleen J.
Shower Bay was a perfect solution for my son-in-law personal care because is disable and need assistance. The shower was easy to put together along with watching the video for step by step instructions. It is very compact and fits very well in the small space that we had in the laundry room. We like the fact that if desire we can take it down just as easy as it went up. Very sound with no water leaks...it is a rather attractive item. He love it!!!
By customer
As a caregiver to an elderly parent I was quite happy to find a solution to our showering needs, as a master plumber,I appreciated the design and durability of the unit and overall savings not having to renovate. Russell was a great help and went the extra mile for us. Great product and support. Would highly recommend!
By Patrick
I was very impressed by the support provided by Shower Bay team on my questions and help that I needed during the setup. I had bought a pre-owned unit for a family member with mobility issues and this was a very helpful purchase in facilitating a routine activity that we all take for granted while we are able to function normal. Thank you folks at Showerbay for your help and support!!
By AT
The excellent assembly video and user manual made it very easy. The only problem was the clear, square plastic that goes over the carpet. It came rolled up I had to really fight it to get one end flat, put weight on it and then smooth it out and put weight on the other end. We had to leave it like that for two days for it to stay flat.
By C. P.
Sturdy, secure and private. It has been a great option for us.
By Cadeau C.
We had to take my mother up two fights of stairs to shower her. By the time she was up stairs, she was very tired and couldnt stand in the shower for long. The Shower Bay is Awesome! It took about 15 min. to put together in my mothers downstairs room. She loves it. I highly recomend the Shower Bay to anyone caring for a Senior. Also, the customer service is excellent.
By Nat K.
When rolling my mom in and helping with her showers, it made her feel safe and she enjoyed having a shower. She was so happy.
By Cheryl
