Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
489 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shower Bay is a safe and portable shower designed for wheelchair users and others that have mobility limitations. It provides a true shower experience without dangerous wet-environment transfers or an expensive remodel.
Shower Bay (showerbay.com) has 489 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
489 approved reviews, newest moderated first
The manager at Shower Bay was willing to send me used shower base at a great price when I was in need of that one part of the roll in shower. He was thoughtful and understanding of my wife's disability and her need for a simple shower solution.
By customerJohn H.
Response from Shower Bay· Oct 18, 2024
Im so happy this worked out! Hopefully your wife was able to continue her Shower Bay routine ASAP! -Shower Bay Team
If large body, may find it a bit tight when using a shower chair. Super product. Linda
By Linda R.
The product was well engineered took 20 min. to assemble. The owner called to see if there were any issues with the shower and thanked me for the purchase. You do not see that kind of follow up anymore. All of the in-home care providers liked it and took pictures to show other clients. I would recommend this product to others.
By Robert P.
Exceptional delivery & product. Easy set up & no leaks. Very pleased!
By John S.
The ordering was easy. The shower arrived quickly and in great condition! It works great! Everyone I have told about it, wants one! I contacted Russell before and after my purchase and he answered every question I had! I would ( and have) recommended this many times!
By Reichman, D.
It was almost time for my daughter to leave the rehab center after a 4 month stay. I had most of the equipment needed for someone who couldn't move her legs, but there was no way for her to have a shower in my house. None of the equipment would go through the door. My son-in-law searched the internet and found Shower Bay. I ordered it, it was very easy to put together and we love it! Read about it on their website. Every word they say is true!!
By Fredda B.
The Shower Bay shower is a life saver. My mother has dementia and is wheelchair bound. None of our showers in the house are accessible for her. We set up the Shower Bay shower in the main room where we have her hospital bed - and now it is so easy to give her a gentle shower. We just roll her into the shower and can set the water to any temperature and any gentleness. Its works great! No leaks. Also, customer service is fantastic. I needed an extra drain filter and Russell immediately sent it to me with no charge! Very friendly and helpful.
By Troy K.
From ordering to delivery, great experience, great product that is made in the USA. The owner is fantastic!
By Roberto
