They did a great job of responding to…
They did a great job of responding to my email with order confusion, and communicating throughout the process. They were quick to respond and rectify the issues!
By Amy G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
246 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shots Box is a liquor delivery service for Los Angeles, CA. Visit our website to get deliveries from a wide range of distillers and manufacturers!
Shots Box (shotsbox.com) has 246 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
246 approved reviews, newest moderated first
They did a great job of responding to my email with order confusion, and communicating throughout the process. They were quick to respond and rectify the issues!
By Amy G.
I have ordered from Shotsbox twice now, both for business gifts. Once in October 2020 - the ordering process was easy, shipping was lightening fast, it was impressive. I ordered again in December 2020, because of such a great previous experience. Shipping was slow, it took 2 or 2.5 weeks to get shipped out. I understand it is Christmas time, if the package was delayed by the carrier, that is no fault of yours. But I thought it took longer than it should have to be shipped from Shotsbox. However, I will still order from Shotsbox again because of the product and price and because of a great first experience!
By anonymous
The product delivered was as advertised and nicely packaged. The order was placed online, and it took over two weeks for the order to be fulfilled. Delivery was punctual once the order was processed.
By James H.
Very well packaged. Quick service.
By Ira
Item did not even ship until a month after ordering
By Sam W.
Excellent! Fast delivery! Very well packaged for protection! Excellent product! Count me in! My overall rating: 5/5 stars and 2 thumbs up!
By Jerry
five star for five star service
By George M.
The cocktail was delicious, the instructions simple, the delivery was super easy, and the staff wonderfully friendly.
By Rhona M.