Shots BoxReviews of shotsbox.com

Still have not received the box.

Love this box - great gift

I have not received it yet, more than 2 weeks later

Everything was just as promised!

Horribly rude customer service, terrible communication. Would never recommend this company to anyone. They were extremely unhelpful.

I think the service is really cool, but it took 2 months to receive the first box and at least 2 of the whiskeys were grocery store variety which did not meet my expectations. I specifically chose this service because I thought that the selections were unique and uncommon. Perhaps I missed some fine print, but overall I am disappointed and will cancel the subscription.

Great service delivered fast no damage!

Shots Box was misleading when I signed up back in October. JC, the owner, did not initially handle my bad review in a way that would deescalate it. All of this was in a private email exchange. I now believe that my complaint has been heard. There's nothing that can be done to "rectify" the situation. I do however feel that JC has heard what I have to say. My hope is that Shots Box will be better in the future at handling customer service.