Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
102 reviews
Short.ioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Short.io is a reliable and feature-rich URL shortening service designed for businesses and marketers. It offers custom branded links, advanced analytics, and seamless integrations to enhance link management and tracking. With a focus on security and ease of use, Short.io helps users optimize their link-sharing strategies while maintaining brand consistency.
Short.io (short.io) has 102 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5 reviews with 4 stars · Clear filters
Kurang paham
By Anta Y.
Response from Short.io· Oct 27, 2025
Hi Anta, thanks for the review. Can you tell me more about what it is you don't fully understand? If you have any questions, please contact [email protected]. Our support team should be able to help you set things up.
Muito bom atendimento. Demorou muito tempo, cerca de 5h.
By NUNO G.
Response from Short.io· Sep 19, 2025
Thanks, Nuno! We do our best to get to everyone in time, so it sometimes takes a bit. Apologies for the delay, and thank you for understanding. We hope you'll reach out again next time if anything pops up.
I love the service, few things that may be annoying because of the paywall, like adding external tracking or password protecting urls is paid which should be free is a bit annoying, was able to connect my own custom domain, but apart from that is has been pretty good!
By Aaron H.
Response from Short.io· Jun 9, 2025
Hi, Aaron! Thank you for taking the time to review Short.io. The features you've mentioned are things that are targeted toward more advanced use cases, which is why they're part of our priced tiers. Unfortunately, it's just not viable for us to offer absolutely everything for free. We hope you understand, and thanks again for trusting our service!
relatively easy process your service makes it hard to resist and much better than bit.ly
By customer
Response from Short.io· Jun 5, 2025
Thank you for taking the time to share your experience with us! Is there anything in particular you'd like to see improved on Short.io? We're always actively looking for feedback.
great app for beginners in the free mode
By Kevin B.
Response from Short.io· Apr 7, 2025
Thank you, Kevin! Is there anything in particular you'd like to see on our platform? If you need support or just want to provide direct feedback, you can do both by clicking the chat icon at the bottom right of our website. We're always looking for ways to provide an even better service for our users.
