Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
418 reviews
VIDASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop clothing, accessories and home decor designed by independent artists and manufactured responsibly. Every VIDA purchase gives the gift of education to our global makers and their communities.
VIDA (shopvida.com) has 418 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
418 approved reviews, newest moderated first
Nice products, innovative designs. I have bought, at least, 7 🧣 scarves. They were all different. Gave many as Christmas presents. Experience with Vida was Always good. Just had to remember to use the card that covered foreign tax fees.
By Sharon S.
I love being a VIDA designer, mostly because I share VIDA’s philosophy of concern for artists & the makers who bring our designs to fruition. Together we make creativity tangible for our customers.
By Michelle “Mike” O.
Response from VIDA· May 16, 2020
Michelle, Thank you for posting about VIDA on Trustpilot. It is a pleasure to have you as part of our global artist community and we look forward to seeing you in VIDA x Studio soon. Very best, Peter // VIDA
I have enjoyed being a Designer with VIDA for several years now and all of the products I've produced and then ordered were lovely and my customers were all very pleased with the designs and quality. It is a fun and unique opportunity to provide jobs for the poorest of the poor while supporting small businesses, freelance artists, etc. My only complaints is that the actual earnings as an artist are VERY small/disappointingly low commission. And, the discounts advertised are quite minimal once actually applied at checkout and have a lot of stipulations. Otherwise what VIDA does and the creativity it's allowed me to have has been great!
By Danielle S.
I purchased some bags in 2019 for myself, a sister, a sister-in-law and a friend. So far I haven't been able to give them to them. Hope to see them soon, I think they will love them!
By Beth D.
VIDA has a strong platform in designing apparel and accessories. I have been with VIDA since 2017 and I have seen huge improvements in product design and the company website design. The product quality is very high but can be expensive to purchase for the customer. I love the discount options and loyalty points system. The only issue I had with VIDA was how it can take up to a month for products to be made at the warehouse before shipment. I’m glad I stuck with VIDA as a designer and seller.
By Kristie K.
Excelente gracias me gusta mucho pertenecer a vida
By Virginia M.
Representatives are awesome but the platform needs to be more geared toward the Designer's. They need to be able to keep fan-buyers inside their profile with more shopping ease to search and sift the specific designers work. Shipping times are too slow currently They should only roll out products that designers can sell Vs rolling out products that Vida jumps in front of the designers with
By Holly B.
I am usually pleased with Vida’s customer service. My last order which I placed in early April hasn’t arrived yet. I was surprised it was sent through a company in Riga, Latvia.
By Cynthia A.
Response from VIDA· May 18, 2020
Hi Cynthia, Thanks for writing. I'd like to better understand the issue you are having so we can assist you. Can you send a quick email (Attn: Peter) to [email protected] with your email address or order number so we can respond with more details? Thanks in advance and I apologize for any inconvenience this may be causing. Very best, Peter // VIDA
