Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
470 reviews
Vera's UndiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day.Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
Vera's Undies (shopvera.com) has 470 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
470 approved reviews, newest moderated first
I love the 4 layers, and the ease of cleaning. And no bulk of pads!!!
By Susan H.
Response from Vera's Undies· Oct 21, 2025
Hi Susan, we’re so happy to hear you’re loving the 4-layer design and how easy they are to care for! No more bulk, just comfort and confidence! Thank you for sharing your experience with Vera!
A+ I received the best service from Vera’s company, both for quality of product and customer service. They were great when I ordered an incorrect size, they sent out the replacement size I needed within 1 week of my request. I’ll definitely be recommending them to Friends. 🌟🌟🌟🌟🌟
By Jenny H.
Response from Vera's Undies· Oct 21, 2025
Hi Jenny, thank you so much for your wonderful review! We’re thrilled to hear you love both the product and our customer service. It’s great to know your exchange process went smoothly. We truly appreciate your recommendation and support!
My adventure with Vera’s Undies has been amazing. First I judged the correct size so they fit perfectly. Hardest hurdle was not using pads after 20 plus years. I don’t expect to have any problems adjusting. Vera’s are great. Sorry I found them just as she’s changing careers. -Nancy
By Nancy S.
Response from Vera's Undies· Oct 21, 2025
Hi Nancy, thank you so much for sharing your journey with us ! We’re so glad you found the perfect fit and are feeling confident making the switch after so many years. Your story means a lot to us and to others taking the same step. Wishing you all the best, and thank you for being part of the Vera community!
Shipping took a really long time. Could go higher up in the back other than that they are great
By Heidi B.
Response from Vera's Undies· Oct 21, 2025
Thanks so much for your feedback, Heidi! We’re really glad to hear you love the product overall. We’re sorry to hear about the delay in shipping and appreciate your patience, we’re continuously working on improving delivery times. Also, thanks for the note about the fit in the back, we’ll share this with our design team for future updates.
I have never received such prompt responses and kindness from a seller, as I have from the team at Vera's Undies. These days it's a 'dog eat dog' world. Most sellers dont care, so long as they get their money. Not Vera's Undies. I chose the wrong size, and Margaret understood. She was so helpful. I am receiving the right size at no cost to me. When does that ever happen? Well, it did, and I am blown away by the kindness and consideration shown to me. Thank you to Margaret and Kate for being so helpful and generous and to Vera for clearly caring about her customers.
By Carol W.
Response from Vera's Undies· Oct 21, 2025
Wow! thank you so much for your kind words, Carol! 💕 We’re truly touched by your message and so glad to hear that Margaret and Kate made your experience a positive one. We’ll be sure to share your message with the team, it’ll make their day!
So far so good. They are comfortable and comparable to others that are like this brand. I will say it took a few weeks to get them (3) but they did come and I like wearing them to bed.
By D.F.
Response from Vera's Undies· Oct 21, 2025
Thank you so much for your thoughtful review! We’re happy to hear you’re enjoying the comfort of the undies and that they’ve become part of your bedtime routine. We truly appreciate your patience with the delivery time! We’re always working to make our shipping faster and smoother. Thanks again for giving us a try
Although my order took a little longer than I anticipated, I am very pleased with the product. The fit is good, though the back rise could be a little higher. Overall I would say these are the best I have tried.
By Janet
Response from Vera's Undies· Oct 13, 2025
Thanks so much for your review, Janet! We're glad you love the fit and really appreciate your feedback on the back rise. So sorry for the slight delay! But very happy to hear they're the best you've tried!
I ordered this product but ordered wrong size, which they exchanged at no extra cost. The product is really well made and good quality. Very pleased and happy
By Sabine V.
Response from Vera's Undies· Oct 13, 2025
Nice to meet you Sabine, and thank you so much for your kind words! We're glad we could help with the exchange and that you're happy with the quality. Enjoy your purchase!
