Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
448 reviews
Silk & SaltSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In each of our designs, we envision you, our client. We wish to create clothes that best suit your lifestyle and body. Our motto is that every woman deserves comfortable luxury clothing.
Silk & Salt (shopsilkandsalt.com) has 448 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
448 approved reviews, newest moderated first
Thank you Silk & Salt for reaching out so fast! I really love my order, let me wash it before sending me another, maybe it will take of itself, I always line dry, so I'll let you know how it goes! Thanks!
By Ashlea H.
Response from Silk & Salt· Jan 25, 2023
Thank you Ashlea ! Enjoy your products :)
When I found out that I couldn't return one item, I was very disappointed. I reached out to a customer rep, who simply pointed to a policy on the Web site that I had already read. I did return one item, but received no information on how to exchange it for another one. Very poor customer service.
By Marie G.
Response from Silk & Salt· Jan 22, 2023
Hi Marie I have looked into your case and found that your case had yet to get resolved Please check your inbox, one of our agents have contacted you to complete your exchange process Thank you
The material is beautiful and great quality. Customer service was great to deal with. You get what you ordered within days. Very happy with my purchases
By JerseyMomma
Response from Silk & Salt· Jan 22, 2023
Thank you ! Enjoy your products :)
Ease of ordering and quick shipping. Quality of product is very good. I have two outfits and love both of them.
By alicia J.
Response from Silk & Salt· Jan 21, 2023
Thank you Alicia ! Enjoy your outfits :)
Lovely product, great quality, easy ordering and fine delivery.....all made for an excellent experience!
By Lynne V.
Response from Silk & Salt· Jan 21, 2023
Thank you Lynne :) We are so glad to be able to provide with such shopping experience ! Enjoy !
I had to make a return and they were very prompt in the process.
By Ellen B.
Response from Silk & Salt· Jan 21, 2023
Thank you Ellen ! Our customers needs comes first at Silk&Salt :) See you soon !
User easy website. I found exactly what I was looking for and when the product arrived, I loved it so much I not only ordered in a different color but also ordered my daughter the same outfit. What I really love, is I ordered and received my product in less than a week and a half.
By Merchell
Response from Silk & Salt· Jan 21, 2023
Very glad to hear that Merchell ! So happy we could provide with that experience :) See you soon !
The dress didn’t fit me in the bust area, too big. You were great about returning it. Thank you. I will continue to shop at your online store. Love the top I bought.
By Patricia B.
Response from Silk & Salt· Jan 21, 2023
Thank you Patricia ! No worries - we have hundreds of new styles for you to try on !
