Very disappointed in service,no…
Very disappointed in service,no customer service phone number. Advised someone chat my order was charged on my credit card 6-24-26. Today 7-8-26 order still in processing/fullfiment (not acceptable) They advise they cant cancel order. I would never recommend this company to get your order to you when needed. My grandson's birthday is this weekend and they won't get here in time. Do better!
By Lynn L.
Response from @shoplosreyes· Jul 9, 2026
Thanks for sharing this. We hear you, and we know how much timing matters when an order is meant for a special occasion. During high-demand periods, some orders take longer to process before shipping, and we recognize this fell short of expectations. Please reach out to us at [email protected] with your order number and our team will assist you.




