Monday, November 9, 2026 · Customer reviews of US businesses
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1,893 reviews
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shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
1,893 approved reviews, newest moderated first
was charged May 3 for focallure beauty , have never received the product and CANNOT get a response from you as to where the product is.
By Lynn Ann E.
Response from shopfocallure.com· May 21, 2018
Dear customer, Your order has been delivered: https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903502840951932
I will post another review once I receive the product. After having ordered the microblade ink pen on May 3, I still haven't received the product. I inquired last week and I received an e-mail stating that the product had been out of stock, despite the fact that when I ordered, it stated that the product was in stock. It's now May 16th and I just now received a shipping notice. This is unacceptable for an internet order. I hope the product is satifying because the order process is not.
By Judith T L.
Response from shopfocallure.com· May 21, 2018
Dear customer, Your order has been shipped: https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903502840950089
Great product and wonderful service!
By Catherine R.
Response from shopfocallure.com· May 21, 2018
Dear customer, Thank you for your review. We are happy to see you with us.
Great product
By Chantelle A.
Response from shopfocallure.com· May 16, 2018
Dear customer, Thank you for your review. We are happy to see you with us.
I love your products. The lip colours are gorgeous and stay on for hours.
By Tricia G.
Response from shopfocallure.com· May 16, 2018
Dear customer, Thank you for your review. We are happy to see you with us.
I would like to leave zero stars - but - that was not an option. I am in the process of moving and this order has been delayed by a few weeks. So now I will not be receiving it BUT instead of canceling my ordered like I requested multiple times or getting a new address to ship to - ALL - my emails were IGNORED and today my order shipped to my old address (in another state from where I am now). Thanks so much for being my number one WORST customer service experience!! This could have been fixed with some common sense communication. I will not be able to try the product + losing money on it + will NEVER be ordering again + will be warning anyone I can about what a scam this all was. Horrible company.
By Cara
Response from shopfocallure.com· May 16, 2018
Hello Cara, I'm sorry for any trouble caused. Please let me know your order id, so I can check. Thanks.
can't realy say 5star because I have not tried product yet
By janie J.
Response from shopfocallure.com· May 16, 2018
Hi janie, Thanks for your review. Your order must be delivered within a few days.
I have not received my order yet and you are asking me to rate it! Tried to track the shipping but unable to track!
By Donna Z.
Response from shopfocallure.com· May 16, 2018
Hi Donna, Your order should be delivered on May 19th. https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903502833114986 We would be happy if you can change the review rating. Thanks.
