It's been almost a month and I'm still…
It's been almost a month and I'm still waiting on my first subscription order and I have already been charged for my second order. Definitely not good for customer service
By Majestic H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,893 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Babe and we are going to change the cosmetics industry forever. Join us.
shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
1,893 approved reviews, newest moderated first
It's been almost a month and I'm still waiting on my first subscription order and I have already been charged for my second order. Definitely not good for customer service
By Majestic H.
Love it!!!! I would shop here again!!
By Joi P.
Very satisfied with the customer service. The updates and continuos status pertaining to my babebox makes it a breeze to know when and what is coming! Thank you BabeBox! Can’t wait for this months bag!
By Laura B.
Yall take too long
By Genesis F.
I am not happy with the entire process. I have not received my initial trial box and have now been charged for a monthly subscription box. I did not receive shipping info on the trial box until yesterday & today I am charged for another box!! Beyond dissatisfied. I have contacted your customer service & gotten little to no results!! I will be opening a dispute & complaint file with PayPal, my bank and my credit card company tomorrow. Cancel my “membership”, return my money and keep your boxes. I want nothing to do with any of it.
By Kari
I love my Focallur Cosmetics box and can't wait to get my next box
By Sandra S.
Love the box!!!!!
By Jessica
Cant wait for my product to arrive. There was a backorder due to high demand for the new BabeBox. I am so excited to test out some new products
By Emily E.