Dress UpReviews of shopdressup.com

When I need to return, they simply and totally ignore you without responding. Do not spend your money on them.

Placed order for tracksuit and paid £5.00 for postage and packing. After a week I contacted them as order had not arrived. Just got a generic email to say that it was on its way and would be with me soon. 11 days later still no order and tracking showed that’s it had not progressed. I emailed them again to voice my concerns that when I have paid that amount for postage and packaging with other sites I have received orders within a few days. I had no response. I then receive a card from Royal Mail to say they have a parcel they cannot deliver because there is not enough postage paid. I had to pay another extra £3.20 to collect it as they had only paid £3.40 but I have given them £5.00!! So it took 15 days to get to me. Very bad customer service not to respond to my email. First time I have brought from them and certainly won’t again!!!

A waste of my money. My items came and one came with makeup on it, and the others did not have a recipe, material was cheap feeling as well. I was very disappointed with my purchase!

This is the most disappointing store I’ve ever bought from. The itens are not good quality, costumer service is zero and they do not accept exchanges. Don’t buy from this store if you don’t want a huge headache and loose money.

They have nice clothes but a terrible or lack of return policy. They will only exchange. I purchase online so I can try on at home. I didn't like anything I bought and now can only get store credit.

Their clothes are cute & well-made but their return policy is horrible. Make sure you check it out before ordering.

I absolutely LOVE Dress Up!

Be aware of return policy. They will only let you return online purchase for store credit, you will not get your money back. They had good customer service, but this isn't a great return policy when ordering clothes online since you have no idea how their clothes will fit. The clothes I tried on didn't fit well, they ran pretty big, so just be aware of that as well. They also don't do exchanges for online orders.