New PTAC Unit
It was very seamless process to order the PTAC A/C unit. I regret finding out about Shop Appliances now since the price is very competitive and the lowest that I have seen.
By Won P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
417 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ShopAppliances.com is a premier online destination for major home appliances, offering a curated selection from today’s most trusted brands—all at competitive prices with nationwide delivery. Built for homeowners, builders, designers, and property managers alike, ShopAppliances.com combines deep product expertise with a seamless shopping experience to make buying appliances simple, transparent, and reliable.From refrigerators, ranges, and dishwashers to washers, dryers, and specialty appliances, every product page is designed to help customers choose with confidence—featuring clear specs, real-world guidance, and expert support when it matters most. Customers benefit from flexible delivery options, professional installation services, extended warranty solutions, and exclusive savings through ShopAppliances memberships and trade programs.What truly sets ShopAppliances.com apart is its customer-first approach: knowledgeable appliance specialists, fast response times, and a commitment to long-term value—not just a one-time sale. Whether you’re upgrading a single appliance or outfitting an entire home, ShopAppliances.com delivers the right products, the right service, and the peace of mind that comes with buying from experts.
Shop Appliances (shopappliances.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 367 reviews with 5 stars · Clear filters
It was very seamless process to order the PTAC A/C unit. I regret finding out about Shop Appliances now since the price is very competitive and the lowest that I have seen.
By Won P.
It was the first time I placed an order in shop Appliances. James B. helped me step by step & was willing to go for extra miles to fulfill my confidence. He made me feel so comfortable for shopping. I am happy to be a returning customer with him.
By alicia K.
I received the very best assistance helping me to convert an awful ceramic top stove in a all gas home So stupid they didn’t at time of construction I got a better deal tha I had hoped for I am a great cook So excited Thank you
By Cynthia G.
This was a wonderful experience with Shop Appliances. I had issues with canceling an order before it shipped. In the end a supervisor waived my restocking fees! Gave me piece of mind and look forward to shopping with Shop Appliances.
By Chad H.
Bill was very helpful on the phone. I forgot to add haul away and he was able to pull up my order quickly and add that to my order. He was very pleasant and helpful on the phone.
By Jennifer H.
Amazing service I would recommend to all friends and family.
By Elle H.
James B. at Shop Appliances has been a most helpful and encouraging sales representative to work with as we purchased an Ilve Nostalgie gas range. He is very knowledgeable about the products, enthusiastic about the Ilve brand, diligent about assisting in solving problems, and patient with our questions/concerns (some resolved, some in process.) James is helping make our Ilve purchase not only a memorable one but a happy one. Thank you, James!
By Karla P.
Amazing service
By Jonathan J.