Definitely 5 star helper
Friendly customer service definitely recommend !!!!
By Bryn
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
270 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Abunda is a US-based ecommerce platform that enables consumers to pay monthly on millions of products.
Abunda (shopabunda.com) has 270 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
270 approved reviews, newest moderated first
Friendly customer service definitely recommend !!!!
By Bryn
Cassie did a great job at handling our concern about our product we bought from abunda. Thank you Cassie for your hard work and diligence! Keep it up girl!
By Jesse S.
It is truly commendable to engage in business with an organization that exhibits exemplary customer service. This company surpassed my expectations in their support. Although they were not obligated to retain the serial numbers for the crossbow, they still provided me with sufficient information that I was able to relay to the manufacturer, Ravin. Without the details they supplied, I would not have been able to obtain the necessary serial number to file a police report. I highly endorse this company for their remarkable assistance. Their efforts to help me were extraordinary. I would like to extend my gratitude to Cassie for her kindness and relentless support. Your invaluable assistance was crucial in enabling me to secure the serial number. You are indeed a significant asset to Abunda.
By Kathleen K.
I truly love and appreciate the Abunda team. They have been nothing but kind to me when I had an issue with an order(not their fault) even when I took forever to respond. They were prompt, kind and gave exact time frames for everything. I will be using Abunda again!
By Hunter H.
Friendly customer service and support. I received my purchase in a timely manner and they reached out to me to make sure I was satisfied! Thanks
By J S.
They suck they say no credit no problem I have a job bank acct and even a down payment and they said no. There a bunch of mis leading BS DONT WASTE YOUR TIME
By Kimmy K.
Response from Abunda· Oct 30, 2025
Hi Kimmy, I’m really sorry for the frustration. I know it is disappointing to be declined, especially when you have income, a bank account, and a down payment. Our finance and lease partners make the underwriting decisions, and they consider many details like income, ability to repay, order total, and any prior use of their programs. That means some applications are not approved, even when folks meet several checks. The good news is that applying does not impact your credit, and you are welcome to try again in the future. If you want, I can take a closer look to see if anything simple might help, like adjusting the cart total or trying a different partner. Please email us with your name and the email used to apply, and put Attn Kimmy from TrustPilot in the subject so I can jump in right away. KN Abunda Team
Honestly, shopping here is quite budget-friendly with good payment plans and amazing choices of things you could ever dream of. I enjoy shopping for items I can get on a budget without breaking my bank.
By Rae M.
Customer Service is OUTSTANDING!! I received an incomplete shipment. I contacted customer service and informed them. The problem was immediately handled & corrected. They were Very Helpful! Very Professional! Very Courteous! And I am Very Grateful! Thank you!!
By Cynthia