Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop4Seats is your premium stop for RV, van, and automotive seating. Our company is located on Euclid St. in sunny La Habra, California, where we custom-make each seat to the highest standards. With low prices, fast shipping, a huge array of products, and outstanding customer service, Shop4Seats is a leader in the industry. We are proud of the work we do, and maintain a solid commitment to exceed expectations with each and every order. Call us at 1-800-454-1801, and one of our customer service representatives will help guide you to the perfect seat for your vehicle.
Shop4Seats (shop4seats.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 34 reviews with 4 stars · Clear filters
I believe these guys did what they could to get my order in on time. Unfortunately it came in later than I was willing to wait. They promptly refunded my entire purchase and apologized for the delays with such high demand.
By Brian D.
Picked up seats and they look great. Took awhile to get them but definitely worth the wait. Lynn in Customer service was super helpful facilitating our pick up.
By Richard C.
The salesman Joseph was helpful in quoting and completing the order. I ordered rush fabrication (paid extra $) due to the long delivery times I heard about on other's reviews with regular orders. I received the product on about the estimated delivery date stated with the rush order. No damage in shipping. Product was install with no issues. Would have given 5 stars except that customer service was a little slow to respond at times when I was checking on the delivery status.
By Jerry
The product (so far) is excellent. The sales team (Jeremy) was great. The instructions to hold off on shipping until we called them was also great. However, the actual shipping process was a bit disappointing. Be sure you read their shipping policy. If we hadn’t persisted with phone calls and drove to get our merchandise ourselves, we would still be without, now almost 2 weeks later. And the promised warranty we paid extra for has yet to arrive. I guess my main gripe was with Customer Service with their shipping company “Roadrunner”. No one went the “extra mile” to find out when and where our merchandise was. CS at Roadrunner was laughable and frustrating. Anyways, aside from this, we are very happy with the chairs. They are beautiful and appear quality-made.
By Judi J.
I would have given them 5 stars if it weren't for two minor experiences. The first is that the seats were delayed due to manufacturing breakdown of a machine. Two, the seats come with two arm rest only one of which was attached. I had to figure out how to attach the other without instructions. This required the leather to be cut in order to accommodate a pin which holds the rest in place. Being mechanically inclined, I figured it out. Not sure if the lack of instruction was not part of the purchase. They could have asked me if I wanted them installed. I would have gladly said yes. Other than those, the seats are excellent.
By Edward P.
Great experience except the people that make the seat cushions do not have a 1 inch mark on their tape measures (everything in 2 inch increments)
By Dennis C.
Clara was great with helping me place my order correctly and made sure I was informed about costs and processing times. I look forward to my new seats.
By Daniel F.
Shop4Seats customer service is friendly and accommodating. Communication can be a little sluggish at times, but otherwise helpful. My seats shipped a day or so later than expected, and arrived with a height discrepancy. Someone named John ultimately helped me and worked with me to arrive at a great solution. He was professional and helpful.
By B. K.
