Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
26 reviews
X-RaypadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2003, X-Raypad is a premium esports peripherals brand under X-ray Technology Co., Ltd. We specialize in precision control gear including mousepads, mouse skates, and grip tapes, trusted by world champions across 50+ countries. Born for Precision, Built for Champions.
X-Raypad (shop.x-raypad.com) has 26 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 18 reviews with 5 stars · Clear filters
just buy it (it's good, cheap, customer service is good too)
By ALIAS
Response from X-Raypad· Oct 7, 2026
Hi ALIAS, thank you so much for the high recommendation! We're thrilled to hear that you're enjoying the product and that our customer service team took good care of you. We work hard to keep our prices competitive without sacrificing quality. Thanks for choosing X-Raypad!
Amazing mousepad, smooth gameplay, slick design
By Aqil I.
Response from X-Raypad· Oct 7, 2026
Hi Agil, thanks a lot for your kind words! We're so glad to hear you're loving the smooth gameplay and the slick design of our mousepad. Your support means the world to the X-Raypad team. Have fun gaming!
I have tried multiples of their skates and two mousepads in the past, the company has very competitively priced good quality offerings as well as a custom mousepad printing service
By Ina
Response from X-Raypad· Oct 7, 2026
Hi Ina, wow—thank you so much for your continued support! We truly appreciate you being such a loyal customer, from our skates to multiple mousepads. We're especially glad you love our custom printing service and find our prices competitive. Thanks for growing with X-Raypad!
Fast shipment, Fast response from customer service. Customization service is very excellent too!
By Ted C.
Response from X-Raypad· Oct 7, 2026
Hi Ted, thank you so much for your wonderful feedback! We're thrilled to hear that you were happy with our fast shipping and customer service. It's especially great to know that our customization service exceeded your expectations. Thanks for choosing X-Raypad!
I have made 2 orders from X-raypad now and they have both been pleasant experiences. My latest order was a custom aqua control pro mid, with a few mouse accessories. The mouse pad came promptly, with thoughtful packaging. The pad is of great quality, recommend.
By caleb R.
Response from X-Raypad· Oct 13, 2026
Hi Caleb, thanks for the review and for coming back for round two! Awesome to hear the Aqua Control Pro Mid and the accessories hit the mark for you. We do try to pack things carefully so they survive the trip, so it's great to know you noticed. Appreciate the recommendation!
I ordered a custom mousepad which you can easily order from their site. Including shipping fees it was still a good prize (from China to Germany). It came within a few days (under a week) without any problems. I am very impressed and happy with the custom made mousepad. The aqua control 2 pad specifically is one of the best mouse pads for fast paced games. Highly recommended. The print looks amazing on it!
By Aya M.
Response from X-Raypad· Oct 13, 2026
Hi Aya, thanks for the great review! Getting a custom pad from China to Germany in under a week is awesome to hear. Really glad the Aqua Control 2 is working out for your fast-paced games, and that the print came out exactly how you wanted. Enjoy it!
I ordered a custom thor couple of years ago and it came in perfect condition, and I am also still using it. Quality of mouse mats are very good, customer service is also very nice, I don't remember the guy's name but he made 100% sure that I liked the mouse mat before manufacturing it. Top notch stuff.
By Morlo
Response from X-Raypad· Oct 13, 2026
Hi Marlo, thanks for the kind words! Love hearing that your custom Thor mat is still holding up perfectly after a couple of years. We always try to make sure you're 100% happy with the design before we print it, so I'm really glad our team could do that for you. Enjoy it!
Bought xraypad aqua control plus 4 months ago and its perfect till now.
By Dominujący G.
Response from X-Raypad· Oct 13, 2026
Hi Dominik, thanks for the 10/10! Awesome to hear the Aqua Control Plus is still going strong after 4 months. Appreciate it!
