Western DigitalReviews of shop.westerndigital.com

I ordered a tree ornament and it was a piece of junk. It looked NOTHING like the picture. It weighs a few ounces and I was charged $16.32 for shipping and handling, $1.14 for Insurance,$3.99 for shipping Protection ???? The item was only $13.00. The total came to $28.71. with a $5.73 shipping discount A total rip-off. It's so dark you cant even tell what the picture is supposed to be.

Ya se me ha cascado el tercer WD, No entiendo por qué tienen tanta fama, en cambio Toshiba y Lacie perfectos después de 10 años.

⸻ Rating: (0 stars if I could) Terrible service – item not received, and completely ignored I ordered a product directly from the Western Digital website. The tracking shows it was delivered, but I never received it. No package, no delivery note, no contact from the courier – nothing. I contacted their customer support, but received no response at all. It’s been several days now, and they are completely silent. This level of service is unacceptable, especially from such a well-known company. Right now, I feel completely scammed. Not only did I not receive my item, but I also can’t get any help or explanation. I strongly advise against ordering directly from their website. Just disappointment so far.

All SSD drives have problems. A WD 1 tb with metalic case, dead... changed because it had a "factory problem", the "new" one, also dead 6 month later... I will stick to Samsung or Crucial from now on... I recommend you to do the same.

Ordered 2 x NMVe from WD/Sandisk UK on 04/12/24. UPS, after two notified delays, claimed doorstep delivery earlier than scheduled on 07/12. No sign of it and POD image provided a few days later is clearly not the delivery address. No signature shown as was required. Extensive and fruitless online communication with WD/Sandisk reveals they expect me to wait for resolution of their "legal case" with UPS. Obviously never heard of the 1971 Sale of Goods Act or the Consumer Rights Act, or more likely have every intention of ignoring their obligations. Their attitude seems that I am the one at fault. Although ordered, and invoiced from UK, I suspect that Amsterdam call the shots and couldn't care less. UPS in my experience never respond to these type of issues anyway, other than to maintain that they have delivered the goods correctly.

A los 7 meses de comprar un disco duro de 4Tb no volvió a funcionar jamás. Te piden un montón de cosas para hacerse cargo de la garantía del producto, que si pagar tú el transporte, que si pagar la devolución a tu casa... No recomiendo esta marca.

Realicé un pedido en la tienda de España de WD, tres días después el pedido no ha sido enviado. Contactar con atención al cliente es toda una odisea, no tienen a nadie que atienda en Español para Europa, tienes que esperar a las 13:00 (CEST) que empiezan a trabajar el servicio técnico de Latino America para hablar con alguien en Español. No tienen soluciones ni respuestas, ni pueden cancelar el pedido aunque no haya sido enviado. Así que toca rezar y esperar. No se ha cumplido lo que se indicaba al realizar el pedido de que se entregaría entre 3 y 5 días laborables. No me quiero imaginar como deber ser en caso de tener un problema con un producto si ya de entrada, hay problemas para comprar.

Despues de dos años se rompio el disco, western digial dijo que nunca le habia pasado, no se hicieron responsable obvio por el tiempo que paso, si tienen oportunidad de comprar un disco de otra marca se van a ganar plata porque entre sortear un disco bueno o malo con esta marca no, buscate otra marca. Si te pones a buscar hay varios usuarios que reportan problemas y ellos como que lo omiten.