Shop HobbylobbyReviews of shop.hobbylobby.com

I am a repeated customer at this store ..I have NEVER NEVER had to jump loops to pay for my stuff... Today I ran to the store to pick up a couple things for myself and friend who also makes wreaths. I was ready to pay when I realized that I left my phone with the 40% off. Cashier San Juanita T-4079 store 291.says oh will you can go it your coupon and come back. So I said ok (I know for a fact they cashiers keep a 40% discount coupon with them just for cases like this) not because they (cashiers have to but because MOST OF THEM do it to be nice and make it easier on us) but I went to my car and got it. I told her its going to be to different transactions. She looked at me and said will you can only use this 40% this one time per customer. I said ok its going to be two different transactions. She then says will that person needs to be here regardless if its on two different transactions and in order to use the 40% off again. I said ok so I called my friend on the phone and told her to come inside so the cashier can see her. So she came in. As I was still holding the cash,the cashier then says ughh will she needs to hold the cash and pay herself. I again say ummm ok still i keep my kool and i gave my friend the cash. .( I didn't even asks her why but I guess she (cashier knew she was being hard on me. Cashier then says rude " Will I don't make the rules and rolls her eyes at me. I say nothing to her and we both walk away. As we are walking out My friend says to me..( whats wrong with her? ..I say idk maybe she has a bad life/day and is taking it out on her customers. ( note to hobby lobby.. If your employees are alond to give your paying customers a hard time just because they are upset. Then maybe from now on I'll WE will both make Michaels are 1st choice. ) I will pay more for better caring customer service then having to put up with someone that can't keep her emotions together at work. I have and I never said one thing to your employee to give her a reason to treat me like this. Thank you NO thank you!!

good store with a great range of wall signs which was exactly what i wanted

My visit to Hobby Lobby in Austell GA is very unsafe. The Store Manager and other employees are not wearing mask to protect their customers. This is selfish and thoughtless I will not ever go back into the store again ... also will pass this on to others.

Floral department items are marked wrong on the tag, on the shelf AND on the package. I picked three ivy garlands, priced $3.99 each, each hanging among the other IDENTICAL garlands priced $15.99. At the checkout, I pointed out the discrepancy, hoping they'd meet me half way for the error; instead, I was told by the manager that was the old price, the new price is $19.99. Christian companies should not have ridiculous price discrepancies, rude customer service, poor business practices and inability to admit their faults. So disappointed with this "CHRISTIAN" business in Pueblo. C'mon, guys, be a good example to the rest of the retail world!!

I called to let them know I never received my order even though the tracking info showed delivered. I called customer service and they were so professional and told me they would need to investigate and would get back to me. With in 24 hours they contacted me for a full refund or to replace my order. I wish all companies had this type of customer service!

Here is a Bad Review for You Since You are Required Facemasks I Will Not Be Shopping there I Walked in Just To Get Some Job Applications and Your Boss Got on to Me for not Wearing a Mask When I Don't Wear 1at All plus I Don't Care about your Policy of Facemask Coverings and I Don't Agree You Have the Worst Customer Service Ever!

This was a waisted trip to this store! Employees weren't of any help. Will never go to another hobby lobby, ever!!!!

Extremely dissatisfied of HobbyLobby.com. I received poor customer service when I asked for a replacement item. The item was not In the shape of what I paid for it. I am unable to find a store that carries this item to switch it out. I wish they were thoughtful and had selected a better item to send to me in the first place.I will not be ordering online from them again!!