prompt service. Excellent product.
Prompt service. Excellent product.
By jose
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
530 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
530 approved reviews, newest moderated first
Prompt service. Excellent product.
By jose
Received item in brand-new condition as advertised, though it's been discontinued by the maker, and very promptly, for the best price I could find.
By Deborah
Shop Orthopedics was very responsive and proactive in contacting me when there was a mixup in my order being shipped. I found the customer service to be excellent and the product received was as ordered. I will certainly do business with this company again.
By Robert
Steve was very responsive in letting me know that my compression socks were on back-order, and then followed up with me several times to give me updates on the status. My socks finally arrived and were perfect. I really appreciate his continued communication throughout the process and would highly recommend.
By Lynn E.
Steve was able to locate the product I wanted then sent to my home. Thank you
By Doris
I ordered two sizes os heelbo for my dad after measuring his arms neither one fit and returns are not easy because can't get hold of anyone.
By kelly
Quick response and delivery. Great product was exactly what we needed.
By Lutz F.
Great brace. Quick delivery
By Jeffrey