Highly satisfied
Really needed the knee braces. They didn't have the color I wanted so they sent me a different color instead of holding up my order which worked out great.
By randy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
530 reviews
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Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
530 approved reviews, newest moderated first
Really needed the knee braces. They didn't have the color I wanted so they sent me a different color instead of holding up my order which worked out great.
By randy
Arrived very quickly after I ordered, and was an excellent price. Couldn't recommend the seller more.
By RNYC
My husband really likes this product for his elbow. This protects it while resting on the desk. Nice padding.
By cathy T.
Works great.
By Charles
Ordered 07/25/2016. Received 08/11/2016. On 07/26/2016 I received an email which stated my package had left the facility and gave me a tracking number. The package went from Madison, to Chicago, and instead of going back north to Wisconsin, it went to PA. I emailed the company on this. The response I got 07/29/2016 was this: The FEDEX tracking number you got is for another order coming to our warehouse. Don’t worry, your order is still in process. We will update the correct tracking number after we ship your order. Sorry for the confusion. I didn't get the next update until August 3rd. Which gave me a new tracking number. Package wasn't delivered until 08/11/2016. I could have drove to the warehouse and picked it up in four hours rather than waiting 18 days!
By Seriously U.
the brace that I bought my husband for his arthritic ankle works better than the $3oo brace his Dr ordered. So glad I found you all.
By Kathy
They had exactly what I wanted at the lowest price. It arrived on the date promised. What more can you ask for?
By Nancy
I found them on the Web and am pleased with the pricing and services.
By Leslie