Outstanding response
Within one day of placing my order I was contacted to obtain the necessary Rx and it was shipped within the next day.
By Bob with the bad K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
530 reviews
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Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
530 approved reviews, newest moderated first
Within one day of placing my order I was contacted to obtain the necessary Rx and it was shipped within the next day.
By Bob with the bad K.
Awesome product! Became my husband's best friend after rotater cuff surgery.
By Amy C.
Once I got connected ... The rep on on target and got me what I needed... I wiish i was referred sooner... Sorry if I got the name wrong Steve ? Gets 5 stars
By Richard
It is nice to be able to order extra pads for my cooling unit without having to spend the money on a whole new unit.
By Polly L.
Customer service rep was very helpful, patient with my questions & had a good knowledge of the product. Website was user friendly & easy to use. Item arrived on expected day. Overall, a great experience from start to finish.
By Lorie
I ordered a part and then had to exchange it; they were really considerate and super helpful.
By Jeff Z.
Had the product, easy to order, delivery service very good.
By ADMD
Thank you for the quick service.
By Joyce