Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
530 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
530 approved reviews, newest moderated first
Great fit fast delivery And it’s helping my foot
By DeDe P.
Response from Shop Orthopedics· Feb 1, 2018
We are glad to hear that the brace you ordered is helping your foot. Thank you for the feedback. It is greatly appreciated. Shop Ortho Team
They we very helpful and friendly when I placed my order. The package arrived on time and was exactly what I ordered. That does not always happen these days. ***** For how they treated me
By Terry
Response from Shop Orthopedics· Feb 1, 2018
Thanks for your review Terry. We do our best to provide excellent customer service and speedy delivery to our customer. Have a lovely day! Shop Ortho Team.
As advertised and promised 🤗
By james W.
Response from Shop Orthopedics· Feb 1, 2018
Thanks for the feedback James.
Happy with product and was delivered quickly.
By Kathleen L.
Response from Shop Orthopedics· Feb 1, 2018
Thank you for your review. I'm glad you liked your product. Shop Ortho Team
Their price matching is for real. I just called in, talked to a representative named Chris, and he took off 10%. The shipping took awhile, but it was also the holiday season. Great! I will be a returning customer.
By Lin H.
Response from Shop Orthopedics· Feb 1, 2018
Thank you for the kind review Lin. Yes, the holidays are our busiest time of the year, which may cause some delays. We are working on expediting the delivery time for our customer. Again, thank you for the feedback.
Happy to deal with - Keep the good job, guys!
By Kazem A.
Response from Shop Orthopedics· Feb 1, 2018
Thank you for your review Kazem. We are happy you were satisfied with your purchase.
Left a message on the weekend with an answering service regarding a Breg hip pad, which was promptly returned Monday. The transaction was quick and I had my pad in hand on Wednesday. Thanks for the prompt and efficient service, from a satisfied customer.
By Brian M.
There was a problem with my order. Shop Orthopedics resolved the problem to my satisfaction. They are a reputable company. I would absolutely recommend them.
By Malcolm G.
