bad box
The shoes were in great condition, wrapped nicely. But this is a gift and the box was beyond beaten. All of the corners were broken and the box looked crushed, dirty and old.Fast shipping. Overall, pleased.
By lindsey N.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
518 reviews
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Shoolu - Name Brand Shoes. Off Brand Prices. Save on great shoes for the whole family. Men's, Women's and Kid's Shoes and Apparel.
Shoolu.com (shoolu.com) has 518 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
518 approved reviews, newest moderated first
The shoes were in great condition, wrapped nicely. But this is a gift and the box was beyond beaten. All of the corners were broken and the box looked crushed, dirty and old.Fast shipping. Overall, pleased.
By lindsey N.
Excellent! Will shop with them again
By Tineesha F.
Great price & fast shipping!
By Brooke A.
The shoes had a flaw. Return and refund done quickly. They also offered to send me another pair.
By Kathy
I returned a pair of shoes and never received a refund or an email saying they were received.
By Debra D.
Response from Shoolu.com· Jan 27, 2020
Hi Debra, Thank you for taking the time to contact us. Your order was refunded way back on November 27, 2019. We had sent out a Return Confirmation email on the same date, but you must not have received it. Our customer service team just emailed you the PayPal transaction ID for the refund, for your records. Thanks, Shoolu Customer Support
I purchased a pair of shoes to take on a trip. Since my departure date was a week from the purchase, I emailed asking if I would receive the item in time. I received no response back. A few days later, I followed up with a second email, and I never heard back. Although the item did arrived in time, I am giving an average rating. In conclusion, if you want to know if you will receive your stuff, the answer is "yes." However, if you care about customer experience, or a simple acknowledgement from the the company, this is definitely the wrong site.
By Tim S.
The boots was not made of genuine leather . It was synthetic and looked really cheap! I am returning it.
By C S.
The shoes I ordered were perfect. The right size, style, etc. they were sent quickly, And arrived today. I can’t find this style anymore so thanks for having them!😊
By F H.