I was very unhappy with Shoolu
I was very unhappy with Shoolu. I ordered the same boots twice. Both times the order was cancelled and refunded with no explanation to me. Poor customer service. Shannon Gordon.
By Shannon G.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
518 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shoolu - Name Brand Shoes. Off Brand Prices. Save on great shoes for the whole family. Men's, Women's and Kid's Shoes and Apparel.
Shoolu.com (shoolu.com) has 518 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
518 approved reviews, newest moderated first
I was very unhappy with Shoolu. I ordered the same boots twice. Both times the order was cancelled and refunded with no explanation to me. Poor customer service. Shannon Gordon.
By Shannon G.
I love my shoes!!! Extremely fast and easy shipping!!!
By Angele
Love my shoes! Thanks so much.
By Tina C.
I got exactly what I ordered in just a couple of days. Thank you so much! I will definitely order from you again!!!
By Brandie R.
Bellísimo!! Muchísimas gracias!!!! Me encanta el producto y buen servicio!
By Elizabeth S.
Another great pair of shoes.
By Russell K.
Amazing Service! I was looking for a pair of Pikolinos that I had purchased in Italy ten years ago. I love those shoes, and I was having no luck finding them again! I searched, and Shoolu.com came up as having the same brand and style of shoes. I placed the order right away, and to my surprise, I received the shoes just a few days later. WOW!!! Great service, delivery time unrivaled, and ease of purchase magnificent!!! I will definitely buy from Shoolu.com again!!!!
By rosannamulcahy
It was shipped quickly but I regret that they were too small! Got prepaid return label immediately. I would definitely buy from Schoolu again!
By Patti Schneider S.