Shoe SensationReviews of shoesensation.com

Completely a joke, no sizes available, very limited selection. The service at wisconsin rapids wisconsin location is absolutely terrible. They give you a coupon for money off but they don't tell you to have your receipt from your last purchase so you can't use it without it. I spent almost 400 dollars about a month ago and returned to use coupon for a lousy 10 dollars off and was denied. They have records of your sale but just shake there head and say nothing they can do without receipt. I totally understand why nobody shops there and will soon be the next company to close up. Better deals on the web.

Late January, I visited the Centralia, IL location. Went to see my favorite manager and to pick out some new hey dudes. When I walked in, my girl was crying and looked like death. When I got her to talk to me she said she was in the middle of working 8 days in a row and her dad was dying and she couldn't be with him because she had to keep the store open because no one would help her. I went back to that store yesterday, 4/1/26, to see if they had any new styles and to check on my favorite manager and her father, and they tell me the company FIRED HER! They said she was fired because her wife came to the store to often. Are you serious? This woman was dealing with her own health issues, going to the Dr twice a week, dealing with her dad passing and working open to close 8 days in a row! Of course her wife was stopping by the store! When else was she expected tomaee her wife? What was wrong with her wife picking her up to go to the Dr when she needed to? Why was it ok for them to not only tell me they fired her but to tell me why? I left without making a purchase, and I promise, I'll never be back! That woman dedicated 9 years to your store and you just FIRE her? You all need your heads examined! And the person that made the decision to fire her, needs to be investigated to find out why? Don't let me find out it was because she was gay, or because of her health, oh, maybe that was the cover up! Seems plausible to me to use something as minor as her wife to cover up the illegal reasons to fire her! Trust me, she will be told that I was told she was fired and why and I'll be sure to plant the seed as to the illegal reasons she may have been fired! By the way, no one greeted me or talked to me until I asked for Gina! Service was awful!

Just ordered online went through the payment process and then it said something about maintenance to the website. Luckily I paid through PayPal. But it’s not showing any purchase transaction nor did I get an email confirmation. Now I have to monitor this shit?

I visited Shoe Sensation last week. I found a pair of Skechers that I liked. There was a sign saying, buy one get another pair 1/2 off. I brought two pairs of shoes to pay and leave. The cashier tells me that the BOGO isn’t active, another brand is. I asked why is there a sign stating the Skechers were on sale? She said they must have missed that one when they were taking them down. I asked if they would honor it since it was their mistake and said they wouldn’t. I’ll go to Kohl’s from now on. You live you learn.

I don't recommend you order online to pick up at store with them. First off their website doesn't tell you if your local store has the item in stock or not. So if you order you expect it to be pulled for you to pick up. WRONG! Second, they don't get ain any hurry to fill and ship your order. You can't get status update from the store and the shipping "tracking" number on your account page doesn't say who it's shipped through and clicking on track package doesn't help. I spent 200.00 for one item that took twice as long to get than if I would have ordered through Amazon. I will not make another purchase here again.

My boyfriend went into the Washington Indiana location today to get shoes said when he got there there were two girl at the register didn’t even acknowledge him or say hi or let me know if I can help you. He walked around the entire store and no one ever even came to ask him if he needed any help. He ended up buying a pair of shoes, but I just feel like this is ridiculous. It’s happened more than once.

PLEASE fix your online shopping website. It has said "undergoing Maintenance please check back soon" for the past 24 hours. This is extremely frustrating!

I bought some shoes here in Wilkesboro, NC. I ordered a pair of Lugz I ordered from Shoe Sensation 6 weeks ago. The memory foam soles have holes forming on both sides already. My right side is causing a blister on my foot. The leather coating is super thin on these shoes and wearing off already!! I tried to bring them back for a return and this is what they said: "We have a 30 day return policy and you CANT wear the shoes outside". What!? Who buys shoes and dont wear them outside? And these were my work shoes, in an office environment. The only outside wear they had were from my car to get inside the building. These shoes are horrible in quality and because they said I wore them outside and its been 2 weeks outside the 30 days I cant return them. Garbage....Not buying shoes at Shoe Sensation again, will ensure everyone I know hears this experience.